FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
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- What is your typical process for working with a new customer?
During the estimate, we test the concrete for moisture that can be coming through the concrete so we can match the floor system to your environment. We also test the hardness of the concrete so we know which diamonds we need to grind the floor. We also show physical samples to the customer so they can see a color in their own space. After the site visit, the customer will receive a bid by email and text within a couple days of the site visit.
- What education and/or training do you have that relates to your work?
I have an associates in business administration from Parkland College. I have 20+ years in decorative concrete. In my time in this industry I have attended many training seminars at Ez-Concrete Supply Chicago, Solomon Colors, and GFX Flooring to name a few. I also work at EZ-Concrete Supply Chicago as tech support and sales manager.