JLee's Carpet Cleaning

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Carpeted stairs

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About

Welcome to Jlee’s Carpet and Floor Cleaning. We pride ourselves in treating our customers like neighbors, because we are! Locally residing and operating with 15 years of experience, we know how important it is to have a clean and happy home. We have worked for many of the big named carpet cleaning companies in the area and we felt that there could be a better way. We put a lot of time and thought into getting the right equipment to handle the roughest of jobs. There isn’t a one type of cleaning that fits all. Your home is uniquely yours. We want to treat it as such. Having children of our own, their safety is top priority! With this in mind we handpicked our products that are specifically eco friendly. Safe for the environment, Safe for Pets, Safe for yours and our children. Our kids approve! What’s cleaning your carpet?

Overview

Hired 9 times

Background checked

2 employees

22 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2020

Services offered

Cleaning method

Steam cleaning

Dry cleaning

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

26 reviews

5

100%

4

0%

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Read reviews that mention:

Victoria O.

Aug 27, 2019

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From Google

I've had my floors done multiple times and personally by the owners of this company. We keep coming back to them because it feels like they take care of us as people, not just customers. We had some tough stains we couldn't get out, driving us crazy. Matt was able to explain the scientific reasons behind the stains and how the cleanings work which made me feel like I was in competent hands. I've had my carpets cleaned by several other businesses in town and NONE of them seemed to apply that level of knowledge. They aren't just running a vacuum over the rugs, they are taking a smart approach to keeping them in good shape for a long time!

JLee's Carpet Cleaning's reply

Victoria, I'm glad to hear someone appreciate the effort we have taken to truly understand most situations as you do. We respect that everyones home is an extension of themselves and that not everyone is the same. With that in mind we treat each person as well as their home specificity to their needs. We pride ourselves on our knowledge of the cleaning and not being just machine operators. We look forward to seeing you every time you need us!

Matthew F.

Aug 27, 2019

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From Google

Awesome steam cleaning experience, had to clean my mother-in-laws house carpet 6 rooms with some pet urine. J Lee's was great! Nice truck! Very clean, professional and presentable.

JLee's Carpet Cleaning's reply

Thank you!

Leon W.

Aug 29, 2019

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From Google

JLee's Carpet Cleaning's reply

Stephanie E.

Sep 1, 2019

JLee's Carpet Cleaning's reply

Monique M.

Sep 3, 2019

•

From Google

Josh came out on time and explained the services in detail, in addition to doing pre-clean walk through. Post clean Josh walked through showing areas he had cleaned. Cleaning exceeded my expectations. Will definitely use again.

JLee's Carpet Cleaning's reply

It was awesome getting to meet you. I'm glad we got to take care of your needs and look forward to seeing you next year!

Credentials

Background Check

Josh Lee

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing includes pre-conditioning the carpet for soils and stains, deep cleaning of carpet with truck mounted steam cleaning equipment. We are a professional company. We do offer additional services, but we don't upsell our cleaning prices.
What is your typical process for working with a new customer?
We take the time to evaluate each situation for everyone's individual needs. We go over the process and best method for the greatest results possible. We strongly feel that if there are any negative surprises at the end of the cleaning, then we haven't done our job right.
What education and/or training do you have that relates to your work?
IICRC (Institute of Inspection Cleaning