FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing includes pre-conditioning the carpet for soils and stains, deep cleaning of carpet with truck mounted steam cleaning equipment. We are a professional company. We do offer additional services, but we don't upsell our cleaning prices.
- What is your typical process for working with a new customer?
We take the time to evaluate each situation for everyone's individual needs. We go over the process and best method for the greatest results possible. We strongly feel that if there are any negative surprises at the end of the cleaning, then we haven't done our job right.
- What education and/or training do you have that relates to your work?
IICRC (Institute of Inspection Cleaning