FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- No hidden fees from us or Thumbtack: Using Thumbtack to request quotes or hire our services is completely free for you. There are no platform fees, service charges, or subscription costs on the customer side. - Transparent project quotes: We provide detailed, upfront estimates based on the specifics of your job (e.g., materials, labor, scope). Pricing is customized—no flat rates across the board—and we'll discuss everything clearly before starting work. - Potential discounts: We occasionally offer promotions for repeat customers, larger projects, or referrals, but these are evaluated case-by-case. Feel free to ask during your consultation! - What you pay is what you get: Your cost covers only the agreed-upon work from Stedfast Contracting. Any materials or additional services will be outlined in the quote with no surprises. We're committed to fair, honest pricing—reach out for a free estimate tailored to your needs!
- What is your typical process for working with a new customer?
1. Initial Contact: It usually starts when you reach out via Thumbtack, phone, email, or our website. We'll respond quickly to discuss your project needs, answer any initial questions, and schedule a convenient time for a consultation. 2. Free On-Site Consultation: I'll personally visit your property to assess the job, measure if needed, listen to your vision, and offer professional recommendations. This is a no-pressure meeting— we're here to help you make informed decisions. 3. Detailed Estimate: Within a few days, you'll receive a clear, written quote outlining the scope of work, materials, timeline, and costs. Everything is transparent with no hidden fees, and we'll go over it together to address any adjustments. 4. Contract & Planning: Once you're happy with the quote, we sign a straightforward contract. We'll finalize details like start dates, permits (if required), and any material selections. 5. Project Execution: We start work as scheduled, keeping the site clean and safe daily. I stay in close communication with updates, and we're flexible if minor changes arise. 6. Final Walkthrough & Completion: When the job is done, we do a thorough walkthrough with you to ensure everything meets (or exceeds) your expectations. We handle any final touch-ups on the spot. 7. Follow-Up: After completion, we'll check in to make sure you're thrilled with the results and answer any post-project questions. Our goal is a smooth, stress-free experience built on trust and quality craftsmanship. Many customers become repeats or refer us because of this approach—let's get started on yours with a free consultation!
- What education and/or training do you have that relates to your work?
At Stedfast Contracting, our expertise is built on a strong foundation of hands-on experience, specialized training, and proven results: 6 years of professional contracting experience: As the owner, I've dedicated nearly a decade to delivering high-quality workmanship across a wide range of residential and commercial projects. - Numerous trade certificates: I've earned multiple industry-recognized certifications in key areas of construction, ensuring we stay current with best practices, safety standards, and modern techniques. - Highly skilled union team: Our crew includes experienced union laborers with a combined 18 years of union-level training and expertise. This brings disciplined, professional-grade skills to every job site. Proven track record: In just 6 years, we've successfully completed over 300 projects, ranging from remodels and repairs to full builds, earning trust through reliability, attention to detail, and customer satisfaction. We combine formal training with real-world experience to deliver results that stand the test of time. When you choose Stedfast Contracting, you're getting a team that's not just qualified—we're battle-tested and committed to excellence. Ready to discuss your project? Let's talk!