FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and transparent pricing based on the size and scope of the job. Our base rates are competitive, and we occasionally offer discounts for bundled services or returning customers. No hidden fees — we always confirm the final price before starting any work.
- What is your typical process for working with a new customer?
First, we schedule a call or in-person estimate to understand your needs. Then we explain the process step by step and provide a clear quote. Once approved, we schedule the job at your convenience and always follow up to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and real-world experience in both chimney and air duct work. We’ve learned proper cleaning techniques, safety practices, and how to handle a wide range of systems in both homes and businesses. We make it a priority to stay informed about the best methods and tools to get the job done right