FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
🫧We offer competitive and transparent pricing, with options for both one-time and recurring cleaning services. Pricing is based on the size of the space, level of cleaning required, and any additional services requested. We provide discounts for customers who book regular services, such as weekly or bi-weekly cleanings. There are no hidden fees, and all costs are clearly outlined in your personalized quote. Please feel free to reach out for an estimate!
- What is your typical process for working with a new customer?
🖇️For new customers, we start with a free consultation to understand your specific needs and preferences. This allows us to customize our services to your home. Once we’ve agreed on the details, we schedule the cleaning at a convenient time for you. Our team arrives fully equipped with eco-friendly cleaning supplies, ensuring a thorough job. After the service, we welcome feedback to make sure you’re completely satisfied. Our goal is to build a long-term relationship and provide exceptional cleaning tailored to your needs.
- What education and/or training do you have that relates to your work?
🎓Our team is trained in the latest cleaning technologies, focusing on efficiency, safety and sustainability. We regularly improve our knowledge to ensure that our services meet high standards. Our staff knows how to work with different types of surfaces and materials, ensuring proper care and cleaning methods for your home.