FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ProfMaids LLC, we offer transparent and competitive pricing with no hidden fees. Our rates depend on the size of your home, the type of cleaning service, and any special requests. We also provide discounts for recurring services (weekly, bi-weekly, or monthly) and first-time customers. If you refer a friend, you can enjoy additional savings. Contact us for a free estimate!
- What is your typical process for working with a new customer?
At ProfMaids LLC, we strive to make the process seamless and stress-free for our customers. Here’s what you can expect when working with us: 1. Initial Consultation: We discuss your cleaning needs, home size, and any specific requests. 2. Free Estimate: Based on the consultation, we provide a transparent price quote. 3. Scheduling: You choose a convenient date and time for your cleaning service. 4. Professional Cleaning: Our trained team arrives on time with all necessary supplies and delivers a thorough cleaning. 5. Final Walkthrough & Feedback: We ensure you’re satisfied with our service and welcome any feedback for improvement. 6. Ongoing Service (Optional): If you’re interested in regular cleanings, we set up a schedule that fits your needs. We prioritize customer satisfaction and a hassle-free experience!
- What education and/or training do you have that relates to your work?
At ProfMaids LLC, our team is professionally trained in effective cleaning techniques, safety protocols, and the use of eco-friendly products. We stay updated on industry best practices to ensure the highest quality service. Our training covers proper sanitization, stain removal, and efficient cleaning methods to deliver outstanding results. Additionally, our management team has experience in customer service and business operations, ensuring a smooth and professional experience for every client.