Dolly

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About

Dolly is a stress-free and affordable way to load, haul and deliver just about anything, whenever you need it. We are like a remote control for moving, haul away and delivery. Request a pickup truck and Helper with a few short steps, then relax. Dolly keeps large items off the roof of your car, avoids the physical strain of lifting and helps make moving things easy and fast. We love that we are all about serving and delighting the customer. Dolly picks up and delivers on the CUSTOMER'S schedule: 30 minute pick up windows, 8am-9pm, 365 days a year. The customer chooses! Dolly also delivers peace of mind: We show the photo, profile, and reviews of who is coming. Customers may communicate directly/securely with the Helper and with Support via text, phone or email. Customers know that they're working with Helpers that have been vetted by Dolly and rated by hundreds of other customers

Overview

Hired 30 times

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

Ask this pro about their preferred payment method.

Services offered

Furniture for delivery

Sofa

Armchair / recliner

Loveseat

Dining table

Additional services needed

Projects and media

Reviews

Customers rated this pro highly for professionalism, value, and responsiveness.

Very good 4.6

15 reviews

5

80%

4

7%

3

7%

2

6%

1

0%

Read reviews that mention:

Patrick G.

May 1, 2017

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Hired on Thumbtack

The guys were great. They were friendly, worked really hard to move a huge tube tv out of our basement and made sure not to damage the walls. Was a great experience.

Furniture Moving and Heavy Lifting

Galia M.

May 17, 2017

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Hired on Thumbtack

I had a very good experience with Dolly. The mover arrived right on time, he was professional, courteous and helpful. The price was fair. I would hire them again.

Local Moving (under 50 miles)

Joanne J.

Apr 1, 2017

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Hired on Thumbtack

They were exceptional! I would give them 10 stars if I could. Hard working and very accommodating. Did a great job!

Furniture Moving and Heavy Lifting

Dominic I.

Mar 4, 2017

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Hired on Thumbtack

Not organized. Movers complained the entire time even though I was helping. They didn't care about the safety and conditions of my items including TVs.. just very unorganized and very unprofessional. Will not be using again.

Dolly's reply

Hi Dominic, I'm very sorry you did not have a good experience with our service. It certainly sounds like we did not meet our expectations and for that I sincerely apologize. I will be personally looking into your concern to ensure we can learn from this and improve going forward. I will be following up with you separately to better assist you as well. Thank you, Tony Operations Manager

Local Moving (under 50 miles)

Jim P.

Nov 6, 2017

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Hired on Thumbtack

Great job moving 3 heavy dressers for us

Furniture Moving and Heavy Lifting

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The price depends on the type of items, the number of items, flights of stairs, distance driven, and whether the customer wants one or two Helpers.
What is your typical process for working with a new customer?
Customers may download the app for iOS or Android, enter in the job details and receive the official up front price before deciding to book.
How did you get started doing this type of work?
Two of our cofounders (Chad and Mike) had nearly simultaneous, awful moving/delivery experiences. They were left feeling frustrated, exhausted, and like they had wasted more time than necessary. They knew there needed to be a better way so they decided to be part of the solution by creating a marketplace of pickup truck owners who are willing and able to do the heavy lifting for you!