Graystone Comfort, LLC is a family owned heating and cooling company that delivers a personal touch and brings attention to detail that our customers deserve. Our customer service is unmatched and we treat every customer like family. We also understand the local area intimately and can help customize solutions that work best for every individual customer's needs.
Overview
Hired 69 times
Background checked
1 employee
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
46 reviews
5
96%
4
2%
3
0%
2
0%
1
2%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Shaun b.
Mar 18, 2026
•
Hired on Thumbtack
I wanted a smart thermostat installed. I contacted Graystone and had an appointment booked two hours later the same day. Nichole came and was extremely personable, efficient, and asked all the questions I had. I will definitely be working with Graystone in the future!
Details: Replacement • Central heating or cooling • House • Owner
Thermostat Installation or Repair
Alyse H.
Apr 8, 2026
•
Hired on Thumbtack
We were happy to have a pro that would install a humidifier we purchased prior to install. The communication with staff for quote via photos was super easy. Nicole was punctual, professional and provided a great overview of the equipment after installation. We’ll use them again for regular maintenance on the furnaces and a/c units for our home.
Details: Repair • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Robert P.
Jan 9, 2026
•
Hired on Thumbtack
Graystone Comfort installed two electric baseboard heaters, and two associated wall mounted thermostats in a very efficient / effective manner. They did an excellent job! Thank you!
Details: Electricity • Less than 1,000 sq ft • Single-level building • House
Heating System Installation or Replacement
Lisa R.
Jun 23, 2025
•
Hired on Thumbtack
Nicole was AMAZING!!! She came quickly same day and fixed my air that went out on a 100 degree day!!!! YOU ROCK!! HIGHLY RECOMMEND!!
Details: Repair • The power is on, but the fan won't run • Outside • Outside • Townhouse
Central Air Conditioning Repair or Maintenance
Jon K.
Jul 29, 2025
•
Hired on Thumbtack
Nicole is amazing, she and her assistant (Sorry forgot his name) did an amazing job installing a ductless mini split for our attic. She even recommended and is installed a condenser pump for the mini split. Highly recommended and would definitely use this company again !
Details: Install a new A/C unit • Replace an existing A/C unit • Remove an old A/C unit • Packaged system • I already have the A/C unit • Attic • Ground floor • 1,000 - 2,000 sq ft • Three stories • House
Central Air Conditioning Installation or Replacement
Credentials
Background Check
Nichole Lang
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
-Free Estimates Provided*
-First time customers receive 10% off all maintenance and service work provided. Installation/Replacement of equipment does not apply for a 10% discount.
-$99 Service Charge & Diagnostic Fee
-$89 A/C Maintenance
$89 Furnace Maintenance
*Does not include service/repair or maintenance
What education and/or training do you have that relates to your work?
Technicians attend regular training sessions to ensure our company keeps up with ongoing changes and new products in the HVAC industry. This allows Graystone Comfort to be sure we are able to give the customer's the best solutions for their needs.
