Graystone Comfort, LLC

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About

Graystone Comfort, LLC is a family owned heating and cooling company that delivers a personal touch and brings attention to detail that our customers deserve. Our customer service is unmatched and we treat every customer like family. We also understand the local area intimately and can help customize solutions that work best for every individual customer's needs.

Overview

Current Top Pro

Hired 68 times

Background checked

1 employee

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Work needed

Install new A/C units

Replace existing A/C units

Remove old A/C units

Install ducts and vents

System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

44 reviews

5

96%

4

2%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Shaun b.

3 weeks ago

•

Hired on Thumbtack

I wanted a smart thermostat installed. I contacted Graystone and had an appointment booked two hours later the same day. Nichole came and was extremely personable, efficient, and asked all the questions I had. I will definitely be working with Graystone in the future!

Details: Replacement • Central heating or cooling • House • Owner

Thermostat Installation or Repair

Tim G.

Jan 11, 2026

•

Hired on Thumbtack

Great experience with Nicole and team for water heater replacement. Quick and easy to communicate with and install was done before i knew it!

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House

Water Heater Installation or Replacement

Robert P.

Jan 9, 2026

•

Hired on Thumbtack

Graystone Comfort installed two electric baseboard heaters, and two associated wall mounted thermostats in a very efficient / effective manner. They did an excellent job! Thank you!

Details: Electricity • Less than 1,000 sq ft • Single-level building • House

Heating System Installation or Replacement

Jon K.

Jul 29, 2025

•

Hired on Thumbtack

Nicole is amazing, she and her assistant (Sorry forgot his name) did an amazing job installing a ductless mini split for our attic. She even recommended and is installed a condenser pump for the mini split. Highly recommended and would definitely use this company again !

Details: Install a new A/C unit • Replace an existing A/C unit • Remove an old A/C unit • Packaged system • I already have the A/C unit • Attic • Ground floor • 1,000 - 2,000 sq ft • Three stories • House

Central Air Conditioning Installation or Replacement

Lisa R.

Jun 23, 2025

•

Hired on Thumbtack

Details: Repair • The power is on, but the fan won't run • Outside • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Nichole Lang

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
-Free Estimates Provided* -First time customers receive 10% off all maintenance and service work provided. Installation/Replacement of equipment does not apply for a 10% discount. -$99 Service Charge & Diagnostic Fee -$89 A/C Maintenance $89 Furnace Maintenance *Does not include service/repair or maintenance
What education and/or training do you have that relates to your work?
Technicians attend regular training sessions to ensure our company keeps up with ongoing changes and new products in the HVAC industry. This allows Graystone Comfort to be sure we are able to give the customer's the best solutions for their needs.