Graystone Comfort, LLC

Top Pro

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Plenty of availability

in the next 7 days

Zip code

Specific air testing required

Air cleaner frequency

Type of heating and cooling system

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Introduction: Graystone Comfort, LLC is a family owned heating and cooling company that delivers a personal touch and brings attention to detail that our customers deserve. Our customer service is unmatched and we treat every customer like family. We also understand the local area intimately and can help customize solutions that work best for every individual customer's needs.

Overview

Current Top Pro

Hired 29 times

Serves Palatine, IL

Background checked

1 employee

2 years in business

Business hours

This pro hasn't listed their business hours.

Scheduling policy

You can reserve this pro up to 28 days in advance. They'll need at least …Read more

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

4 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

23 reviews

5

96%

4

4%

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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Colleen M.

Jan 16, 2024

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Hired on Thumbtack

Had the best experience working with Graystone. They were responsive, attentive and so knowledgeable. Nicole was beyond helpful with fixing the heat at my parent’s house. She even noticed the air filter needed to be replaced and offered to fix that, too. Great experience and will use them in the future!

Details: Repair • Central heating or cooling • House

Thermostat Installation or Repair

Devin G.

4 weeks ago

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Hired on Thumbtack

We didn’t end up hiring Graystone due to our tight deadline. They were understanding and sent out a quote with in 48 hours.

Details: Installation or replacement • Leaks • Gas tank • Basement • House

Water Heater Repair or Maintenance

Hesham N.

Mar 14, 2024

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Hired on Thumbtack

New A/C unit installed with lines and they did an amazing job! From the honest and information estimate to showing up on time and making sure the job was done right. Highly recommend for anyone looking for HVAC work.

Details: Install a new A/C unit • Remove an old A/C unit • As recommended by the professional • I need the professional to purchase the unit • As recommended by the professional • Location recommended by the professional • 3,000 - 4,000 sq ft • Two stories • House

Central Air Conditioning Installation or Replacement

Allie I.

Mar 7, 2024

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Hired on Thumbtack

We’re happy we found Nichole for our water heater install. We can’t wait to have her back out for spring furnace maintenance!

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement

Marty V.

Jul 11, 2023

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Hired on Thumbtack

This company was great! I so much appreciate the quick response to my hot water tank install! It broke down over the 4th, and they were able to accommodate me the next day! Thank you so much!

Details: Yes, the location has an existing heater • Gas tank (standard) • Other brand • Basement • House

Water Heater Installation or Replacement

Credentials

Background Check

Nichole Lang

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
-Free Estimates Provided* -First time customers receive 10% off all maintenance and service work provided. Installation/Replacement of equipment does not apply for a 10% discount. -$99 Service Charge & Diagnostic Fee -$89 A/C Maintenance $89 Furnace Maintenance *Does not include service/repair or maintenance
What education and/or training do you have that relates to your work?
Technicians attend regular training sessions to ensure our company keeps up with ongoing changes and new products in the HVAC industry. This allows Graystone Comfort to be sure we are able to give the customer's the best solutions for their needs.