FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We typically provide a detailed estimate with a breakdown of different types of work, making it easier for clients to understand the scope and adjust or remove items if needed. If a client isn’t sure about certain options, we can include multiple choices in the estimate for comparison. Our pricing primarily covers labor, as finish materials can vary greatly in cost. Clients have the option to purchase materials themselves, or we can handle the purchase, with reimbursement based on actual receipts. We offer a 10% discount for seniors, military personnel, police officers, and medical workers. Thank you for your consideration!
- What is your typical process for working with a new customer?
Our typical process with a new client starts with scheduling an on-site visit. I come to the location to assess all the project details, understand the client’s requirements and preferences, and take the necessary measurements. We discuss a preliminary plan and provide a free technical consultation, offering solutions that best fit the project. After the visit, I send a detailed estimate to the client via email. Once the estimate is approved, we usually collect a 30% deposit and schedule the project. We then proceed with the work and finalize the payment upon the full completion of the project.
- What education and/or training do you have that relates to your work?
I hold a higher technical degree in construction from a European university. Throughout my career, I have consistently pursued various professional development courses related to different construction technologies, including concrete work, carpentry, and metal fabrication. In the U.S., I completed certified courses to work as a water damage specialist and mold treatment specialist, along with several safety training programs to ensure the safe execution of all projects.