FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Simple - cost / value relationship - shortened ROI 
- What education and/or training do you have that relates to your work?Always attending webinars, doing networking, reading, and following news to keep up to date. 
- How did you get started doing this type of work?Love of accomplishment, helping people, creating a tangible result that you can point to when you look back on your work and achievements.