What should the customer know about your pricing (e.g., discounts, fees)?
I have a full day and half day rate for my filming and editing services and I also create custom pricing to meet some customers budgets.
What is your typical process for working with a new customer?
I talk or meet with that client if possible, find out what their needs are, if they are unsure of how to get it done I walk them through the process and give them a realistic estimate of how much time is involved from beginning to end and come to an agreement on the price of my services to get that project done.
What education and/or training do you have that relates to your work?
I've had 4 years of film and television production schooling from NYU and Center for the media arts in NYC and many years of hands-on experience in my field of study on thousands of projects and I keep up with the latest technologies and I'm always learning and willing to continue to learn more.
How did you get started doing this type of work?
I was studying film and video, and one weekend I had a wedding of a friend to attend, as a guest. The videographer's wife was giving birth and he was unable to make the wedding, so I had my Panasonic S-VHS camcorder with me and proceeded to unobtrusively shoot video of the wedding day's events, I did the editing at school and gave it to the bride and groom as a gift, it was about 25 minutes in length. They loved the fact that it was like a short film telling the story of their wedding day and thought it was the best wedding film they had ever seen. Word got out and before long people started asking me to do weddings and I avoided getting involved in that business, because I had other plans about the type of work I wanted to do, but then I really took a liking to doing weddings and rest as they say is history. Today I still do lots of wedding and I still get to do the other types of work I wanted to do, so it's a win-win for me.
What types of customers have you worked with?
I have worked with major corporate customers, business owners, wedding customers, commercial, marketing customers and everything in between.
Describe a recent project you are fond of. How long did it take?
I produced 3 "How to" videos for a major company to be used exclusively by Home Depot to sell their products. It was on short notice but I was available to do it, it was quite challenging and took about 5 weeks of editing but in the end they were very happy and I'm quite proud of the videos. However I'm not allowed to use them online I can only show them in person.
What advice would you give a customer looking to hire a provider in your area of work?
If you truly like the work that I present to you and I give you a price that seems fair, I want to reassure you that I will do my best to see that you are completely satisfied with my services. My advice is to ask for references from past clients.
What questions should customers think through before talking to professionals about their project?
Customers should consider the time involved, especially if it's something they have never done before. Many customers are unaware of the time that goes into producing a project and more importantly how much effort is put into a professional production. They usually only consider the length of the end product without realizing what time and effort that goes into the production. Having all the right tools for the job helps tremendously.