If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We provide 24/7 prompt, professional water damage service & restoration for flooding and water emergencies, blending advanced techniques with genuine care. Our team assesses every project thoroughly to ensure lasting solutions and minimize future risks.
Overview
Current Top Pro
Hired 4 times
Serves Lake Villa, IL
Background checked
11 employees
6 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Change the form or function of a portion of a room or structure
Single room remodel
Multiple room remodel
Complete home remodel
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
12 reviews
5
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sylwia P.
May 14, 2026
•
Hired on Thumbtack
Our house flooded a week after we closed on it and as first time home owners we were beyond overwhelmed w the situation. We hired Valor to clean up the crawl space which to begin w was a tragedy plus now had standing water. They pumped the water out, cleaned up, dried, and disinfected the space. They would check on it daily to ensure everything was improving as it should. They were very kind, informative, and professional. I would always get text updates w the plan and what to expect next. It really helped ease my anxiety that the situation was under control and in good hands. We truly appreciate all that they did for us and highly recommend their services and are thankful for their help!!
Details: Crawl space • Flooding • Assess moisture damage • Restore area • Extract water • Dry and dehumidify • Clean and deodorize • As recommended by professional • Owner
Water Damage Cleanup and Restoration
Catharine R.
Dec 17, 2025
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Hired on Thumbtack
I reached out to several restoration companies early Monday morning after a major water leak from a broken water heater during cold temperatures. Time was absolutely of the essence. Thankfully, Tyler from Valor responded quickly.
From the first interaction, Tyler was personable, professional, realistic, and straight to the point — no fluff. His estimate was very reasonable compared to other companies I later spoke with, which gave me the opportunity to compare. The difference was clear: other companies offered long, drawn-out explanations with significantly higher pricing, while Valor was transparent and fair.
Once on site, the Valor team was knowledgeable and personable. They conducted a thorough walkthrough, showed me their moisture meter, and clearly explained the extent of the damage and their remediation plan. They took their time inspecting the area and determining the most appropriate approach.
Thankfully, their equipment worked its magic and prevented further damage. What truly stood out to me was Valor’s quick follow-up, excellent customer service, and honest, no-nonsense communication paired with reasonable pricing.
I highly recommend Valor, especially given their 24-hour response. In a stressful situation, they were exactly the kind of company you want on your side.
Details: Basement • Leaking water heater • Restore area • Extract water • Dry and dehumidify • Clean and deodorize
Water Damage Cleanup and Restoration
Joe T.
Nov 7, 2025
•
Hired on Thumbtack
We were leaving on vacation, 2 hours until the flight and they came right after midnight cleaned up the drain backup and made it like nothing ever happened.
Thanks again!
Details: Basement • As recommended by professional
Water Damage Cleanup and Restoration
Brett D.
Oct 15, 2025
•
From Google
Outstanding Service from Start to Finish!I cant say enough great things about Valor Restoration. From the moment I called, their team was professional, responsive, and truly caring. They arrived quickly, walked me through every step, and handled the water damage in my home with incredible attention to detail. The crew was respectful of my property and made sure everything was clean and restored better than before.Honest, reliable, and excellent craftsmanship you dont find companies like this every day. I highly recommend Valor Restoration to anyone in need of quality restoration work. A true 5-star experience!
Jennifer P.
Oct 16, 2025
•
From Google
We had a pipe burst in our basement, and Valor was a lifesaver. They arrived within an hour, explained everything clearly, and worked quickly to remove the water and start drying the area. The technicians were friendly, respectful of our home, and very professional. They even helped with our insurance paperwork. The job was done thoroughly, and we had no mold or moisture issues afterward. Highly recommend!
Credentials
Background Check
Tyler Bell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Valor Restoration, we use standardized industry pricing through Xactimate, which is the same estimating software used by insurance companies. This ensures our pricing is fair, consistent, and transparent. We do not charge upfront fees for emergency response, and most insurance-covered water losses can be billed directly to your insurance provider. If the project is not going through insurance, we provide clear written estimates before any work begins.
What is your typical process for working with a new customer?
First, we complete an on-site assessment to identify the cause and extent of the damage. We document everything with photos, moisture readings, and sketches. Then we discuss the recommended plan of action and answer any questions. Once approved, we begin mitigation immediately to prevent further damage. Throughout the project, we keep you informed and provide all documentation needed for insurance claims
What education and/or training do you have that relates to your work?
Our team is trained and certified under the IICRC (Institute of Inspection, Cleaning and Restoration Certification) in Water Damage Restoration and Structural Drying. We also have hands-on experience dealing with everything from minor leaks to full home floods, mold remediation, and odor control. We follow industry standards to ensure your property is restored safely and correctly.
