Drains Inc.

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Introduction: Drains Inc. is a sewer & drain cleaning and repair service. We pride ourselves on providing an excellent service for our customers We have highly trained technicians waiting to serve you. We also have a A+ Rating with the BBB. We take pride in treating your home as if it was our own. We know having a sewer or drain problem can be a major nuisance to you and your home. Drains Inc. will take the time to investigate the problem and give you your options as in what it will take to fix the problem at a fare price with a written guarantee.

Overview

Hired 243 times

Background checked

4 employees

22 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2018

2017

Featured Projects

40 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

180 reviews

5

93%

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Read reviews that mention:

Bertha R.

May 13, 2021

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Hired on Thumbtack

Tim from Drains Inc was very responsive, knowledgeable and professional. They came and rodded my sewer line. I'm glad I used them, will definitely call them again.

Details: No, repair is not urgent • Slow draining • House

Plumbing Drain Repair

Christina T.

Mar 12, 2021

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Hired on Thumbtack

These are the guys you call so that you don’t have to keep calling a plumber. My sewer line was cracked at the street and cracked at my house. They repaired everything added a clean out that won’t look ugly or break. They used top grade materials, full permits which were a pain to get and left me with the distinct feeling that I will die of old age before that Sewer needs to be repaired again. If Mike Holmes had a sewer company it would be Darins Inc.

Details: Other pipe installation needs • Install pipe to home (from street) • Municipal water (most common) • House

Plumbing Pipe Installation or Replacement

Terry E.

Dec 3, 2018

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Hired on Thumbtack

Great Guys to work with.... I had no idea what we were facing and they explained the problem, made sure I understood clearly. What I thought was a nightmare turned out to be a 2 hour job and very affordable! Thanks to Tim everything is draining again where it's suppose to go and not on my basement floor! Use Drains Inc., Highly recommended!

Details: No, the building is not currently flooded • Basement • Laundry room • Only one drain has issues • Slow draining • A few weeks ago • House • Owner

Drains Inc.'s reply

Thanks for the review.

Plumbing Drain Repair

Yvette S.

Sep 11, 2016

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Hired on Thumbtack

i was extremely satisfied with the honesty and the awesome timely work. they are the company to hire for any real plumbing issues.

Drains Inc.'s reply

We are passionate about our work, Thanks for the work Jerry & Yvette

Plumbing Drain Repair

John E.

Aug 31, 2016

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Hired on Thumbtack

I solicited bids for drain rodding and inspection for our condo association. Drains, Inc. quickly responded to our request and bid the job more than $500 under the next lowest quote. Tim and Keith came out a few days after we accepted their bid and did a great job rodding, hydro-jetting and servicing all the drains we specified and an additional drain that was found to be clogged. Everything went smoothly and we were very happy with the result. We'll consider using Drains, Inc. again for the next time we need drain maintenance.

Drains Inc.'s reply

Because we are family owned and operated, and care about our customer's spending limits we try to keep our prices lower than our competitors. Thanks for the business.

Outdoor Plumbing Repair or Maintenance

Credentials

Background Check

Timothy Roberts

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates by phone or in person. All our pricing is up front and on written contracts.
What is your typical process for working with a new customer?
Give us a call and explain your issues to us we will be glad to try to get you an upfront pricing over the phone or come out and give you a free estimate we like meeting our customers in person.
What education and/or training do you have that relates to your work?
I'm licensed through the city of Chicago to do all underground plumbing and drainage work. we are licensed by all the towns that we work in and we are insured up to two million dollars.