Drains Inc. is a sewer & drain cleaning and repair service. We pride ourselves on providing an excellent service for our customers We have highly trained technicians waiting to serve you. We also have a A+ Rating with the BBB.
We take pride in treating your home as if it was our own. We know having a sewer or drain problem can be a major nuisance to you and your home. Drains Inc. will take the time to investigate the problem and give you your options as in what it will take to fix the problem at a fare price with a written guarantee.
Overview
Hired 310 times
Background checked
4 employees
24 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2021
2018
2017
Services offered
Drain problem
Clogs
Slow drains
Leaks (area known)
Leaks (area unknown)
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
215 reviews
5
94%
4
5%
3
1%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kamalakar C.
Apr 2, 2026
•
Hired on Thumbtack
Tim is an excellent and knowledgeable contractor who solved the issue with ease—something even a larger company couldn’t resolve. He took the time to clearly explain the problem and shared helpful precautions to prevent it in the future. Highly recommend Tim for any plumbing needs.
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • Leaking (problem area known) • House
Plumbing Drain Repair
Joseph S.
Oct 19, 2025
•
Hired on Thumbtack
Of all the plumber’s we have used over the years, Tim from drains Inc. was by far the most efficient, friendly, fast, and knowledgeable. Not only did he resolve our plumbing issues, but he explained in detail to us what happened, how it can be fixed, and what we can do in the future to prevent similar pipe failures. Incredible! I would recommend drains Incorporated to anyone
Details: No, repair is not urgent • Only one drain has issues • Clogging • House
Drains Inc.'s reply
You rock Joseph!
Plumbing Drain Repair
Swanand D.
Feb 13, 2026
•
Hired on Thumbtack
Tim is amazing. He explains you whats going on and what best will work for you. My injector pump was up and running in no time.
Details: Repair existing sump pump • Other type of sump pump • No, the building is not currently flooded • Residential
Sump Pump Installation or Replacement
Keith K.
Jan 30, 2026
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Hired on Thumbtack
Tim was great to work with. His communication was excellent and prices fair. He was late due to an emergency call for someone else but contacted me immediately to let me know that. That shows he is a professional. He arrived at the adjusted time and immediately went to work. He was not only efficient, but he also made some recommendations to help avoid future issues with my kitchen drain. I would definitely recommend him and will use his services in the future.
Details: No, repair is not urgent • Only one drain has issues • Slow draining • House
Plumbing Drain Repair
Vinodh Kumar N.
Jun 16, 2025
•
Hired on Thumbtack
Awesome service and was on time to resolve the issue. He was friendly, kind and honest. I would recommend him for any need of plumbing service
Details: Yes, repair is urgent • Clogging • House
Plumbing Drain Repair
Credentials
Background Check
Timothy Roberts
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates by phone or in person. All our pricing is up front and on written contracts.
What is your typical process for working with a new customer?
Give us a call and explain your issues to us we will be glad to try to get you an upfront pricing over the phone or come out and give you a free estimate we like meeting our customers in person.
What education and/or training do you have that relates to your work?
I'm licensed through the city of Chicago to do all underground plumbing and drainage work. we are licensed by all the towns that we work in and we are insured up to two million dollars.
