IT-Teks

$95

Starting price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

About

We have been in IT for over 25 years and provide services for SMB like real estate firms, law offices, dental and medical clinics, and tax preparation services. We are personable and dependable and pride ourselves on service delivery, transparency, and high integrity. Our services include: network wiring, computer and server maintenance, managed IT services, security camera installation, and many more.

Overview

Hired 63 times

Serves Lemont, IL

Background checked

3 employees

16 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

44 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Aimy T.

Apr 6, 2026

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Hired on Thumbtack

He was thorough and gave me great recommendations when he wasn't able to repair it on his end. Drove to me and made the pickup very convenient

Details: Personal • External hard drive • More than 1TB • At the pro’s location • My home, venue, etc.

Data Recovery Service

David R.

Nov 6, 2025

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Hired on Thumbtack

Norman with IT Tek went out of his way to get my home system organized and operating in a way I could easily understand. He even got my old computer to print again, something I hadn't been able to do in 3 years. He is

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Alex T.

Sep 29, 2025

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Hired on Thumbtack

I had a faulty external hard drive that wasn’t being recognized by my computer. They came and picked it up, analyzed it, gave me recommendations on how best to fix it (it unfortunately would need to be handled somewhere else). He helped me reason through whether that extra cost was worth the non-critical files on the hard drive. After I decided, IT Teks delivered the hard drive back to me. I wasn’t charged at all. I could not believe the level of help (delivery!) I received just to diagnose my problem and understand possible options. If I ever have a similar issue, I will ask this awesome family owned business.

Details: Personal • External hard drive • 1TB or less • My home, venue, etc. • At the pro’s location

Data Recovery Service

Laurie B.

May 3, 2025

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Hired on Thumbtack

Norman is one of the best computer technicians I've ever worked with. Not only is he a superb technician, he is a great teacher and a person with integrity.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services

Rami J.

4 weeks ago

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Hired on Thumbtack

Norman was fantastic! He was able to fix the network issue and explained everything to me. He even verified other network connections to make sure those were working too.

Details: Personal (Home) • Network administration • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Credentials

Background Check

Norman Rivera