FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do have some standard pricing, although, it really depends on the specific conditions that customer have. For example: 1. Customer might have two identical houses with the same amount of vents or ducts to one furnace, however, one furnace might be in the crawlspace and the second furnace is in a open space, which will be a lot easier to clean. 2. customer replace filter regularly and keeping clean space, and the second customer never did, which will result in a lot more time cleaning. These examples are only couple of issues from many other situations, therefore, there are plenty of reasons why it's hard to determine a standard pricing, and it's best to have Our free On site Estimate.
- What is your typical process for working with a new customer?
Our customers Love our free on site Estimate process, first step, we will get an idea over the phone what roughly needs to be done, at the Point of time we will quote them with a price that would be more or less targeting the cleaning process that they required, after that we will schedule the appointment for a Later day or sometimes we even have same day Service, when we arrived to the customer we will go over the information that we discussed over the phone, and we'll start our free inspection, will explain to them what needs to be done step-by-step and Make sure that the customer understand the process and how long it take to complete the cleaning process and the exact cost , our customers appreciate our honesty and knowing that the Price that we quote to them '' Will not change'' No bite & switch in this company.
- What education and/or training do you have that relates to your work?
Our technicians have been trained through the EPA guidelines for the HVAC cleaning process. We also work as a sub-contractor with major HVAC companies in Illinois, Wisconsin, Indiana, and all the way to Michigan State, we learn and enrich our technicians with new technological Proceedings on a daily basis, we work with the top rated HVAC companies in the industry.