- What should the customer know about your pricing (e.g., discounts, fees)?
Each job is different therefore there is no standard pricing for our services.
- What is your typical process for working with a new customer?
We first talk with the customer over the phone or through email. We get an idea of what they are trying to do, we then make an appointment at a convenient time to meet the customer at the job site. When we come out to the location, we bring samples, take measurements, provide a proposal detailing the work and product selection, and price.
- What education and/or training do you have that relates to your work?
I have worked in this industry for over 25 years. I regularly attend industry trade shows to stay up to date on the latest products and technology.