Creative Carpet & Flooring - Mokena

Background checked

20 employees

36 years in business

Contact for price

Select a service

Zip code

Scheduling

Flooring to repair

Square footage of repair

Sorry this pro can’t do your job, but we know other pros who can. Check them out

About

No Regrets Guarantee! If at any time during the first 30 days after installation you decide, for whatever reason, you don’t like your new flooring that was installed, just let us know. We’ll replace the materials, free of charge. We offer this guarantee to ALL of our customers purchasing flooring for their personal residences, regardless of size or cost of the material. With an outrageously good guarantee like this, we can’t include the cost of installation or other labor, so you’ll have to cover that. We offer this amazing guarantee because you’re going to have your new floor for a long, long time, and we don’t want you to have to live with a choice you’ll regret. We want you to be head-over-heels thrilled with your selection. So, if you are unhappy with the flooring, we’ll replace it one time, free of charge, with another style of equal or lesser value. If the new flooring you select costs more, you simply pay the difference. If you walked into any other flooring store and asked them for a guarantee like this, they would probably laugh and tell you “no way!” So how can we offer such a powerful guarantee? We couldn’t, unless we were absolutely confident in the quality of our products and service. We are confident, and you will be, too… we guarantee it! We want you to be super pleased - in fact, absolutely delighted - with your beautiful new flooring and the service we provide.

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Social media

Facebook, Instagram, Twitter

Services offered

Flooring to repair

Solid wood

Engineered hardwood

Laminate

Vinyl or linoleum

Special features of current flooring

Irregular shape

Stairs

Radiant floor heating

Floor fixtures

Property type

Residential

Commercial

Projects and media

Reviews

Excellent 4.9

100 reviews

5

92%

4

5%

3

1%

2

0%

1

2%

Read reviews that mention:

Past Customer

Dec 18, 2019

•

From Google

Cody helped us pick out the perfect floor for our downstairs. Very happy with the product and experience we had with Creative Carpet and Flooring.

Creative Carpet & Flooring - Mokena's reply

We are thrilled to have you as part of the Creative Carpet & Flooring family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again!

Past Customer

Aug 1, 2019

•

From Google

Talk to Michelle - she is awesome. Very helpful in quality and color selection. Perfect install as well- two seams that are invisible. High quality product and professional install.

Creative Carpet & Flooring - Mokena's reply

Thank you for the 5-stars! Hope to do business with you again!

Past Customer

Feb 4, 2020

•

From Google

Shopping is one of my least favorite things to do - thanks to Brian Berson at Creative Carpet buying carpeting for our Sun Room was quick and at a fair price. We had used Creative Carpet previously and had the same experience.

Creative Carpet & Flooring - Mokena's reply

Thanks for leaving a review, and mentioning Flooring Consultant, Brian Berson. Brian is always doing what he can to make his customers happy. We’ll be sure to share your praises with him!

Past Customer

Mar 26, 2019

•

From Google

Shopping for carpet as a first-time homeowner can be a daunting experience but, Creative Carpet takes the stress out of it. Everything from walking into the showroom to having the carpet installed was a pleasant and enjoyable process. They are extremely knowledgeable and make sure you are informed when selecting the carpet for your home. Installers came right at the time given to us and they were courteous and professional. Creative Carpet is family-owned, and you can really tell by the great experience you receive here.

Creative Carpet & Flooring - Mokena's reply

Thank you so much for your kind words! We appreciate you sharing your experience with us here on Google. Please let us know if you ever need anything further. Congratulations on your new home and enjoy your new flooring!!!

Past Customer

Jul 4, 2019

•

From Google

What an amazing company! My wife and I went in needing a rush job on carpeting for a small living room. Cody accepted the challenge and made it happen. It was 8 days from when we walked in to the install. We were never left in dark with timely updates. What amazing service, choices and price. The installers where exactly on time and worked as a great team. In and out in 75 min flat! There is no way the big box stores can touch all of that.Thank you again Cody and team!

Creative Carpet & Flooring - Mokena's reply

Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back!

Credentials

Background Check

Mark Bouquet

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer installation on every product we sell. Every price includes material and installation. We provide several a la carte options such as furniture, trim, demo, etc. for clients that need those additional services.
What is your typical process for working with a new customer?
We are very flexible with clients' schedules and individual needs. We can come out to do an on-site survey of the area that you are looking to remodel. We can discuss flooring options while on-site and explain the differences in the individual types of flooring. If there you are unable to find a product you like from the consultant's collection, we have several stores to come in and browse a more extensive selection.
What education and/or training do you have that relates to your work?
Our installers go through a process when working for us; their work is inspected and tested before being sent to a client's home. At Creative Carpet & Flooring, we feel so confident in our installation process, that we offer a LIFETIME WARRANTY on labor. We would not be able to provide this if we were not 100% confident in our technician's abilities.