FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects professional grade materials, proper joint preparation, and industry standard installation methods. We do not cut corners or use box-store sealants. Every project is evaluated individually based on joint size, condition, access requirements, and removal of existing material. Proper prep including full removal, cleaning, and backer rod installation is always included when required. We focus on long term performance and water protection, not quick patch jobs. Quality installation prevents costly structural damage down the road.
- What is your typical process for working with a new customer?
Consultation – We discuss your project and review photos or schedule an on-site visit to properly assess the joints and surfaces. Estimate – You receive a straightforward proposal outlining the scope of work and materials with no surprises. Professional installation – We remove failing sealant, properly prepare the surfaces, install backer rod if needed, and apply commercial-grade sealant with clean, professional tooling. Clean up – We leave the area clean and make sure you’re completely satisfied before the job is complete.
- What education and/or training do you have that relates to your work?
Our expertise is built on hands on experience working specifically with caulking and sealant systems. Because we specialize exclusively in sealants, we understand proper joint design, surface preparation, backer rod installation, and correct product selection for different substrates such as concrete, masonry, stone, stucco, metal, and interior finishes. Our team follows manufacturer specifications and industry best practices to ensure proper adhesion, flexibility, and long-term performance. We stay informed on the latest commercial-grade sealant products and application techniques so we can choose the right material for each environment, whether it’s exterior expansion joints exposed to Midwest weather or detailed interior finish work. Sealant application is a skilled trade that requires precision, product knowledge, and attention to detail, and that’s where our focused training and daily experience set us apart from general contractors who treat caulking as a secondary service.