FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We focus on quality, safety, and long-term solutions rather than rushed work. We do have a standard service visit fee for troubleshooting and onsite evaluations, but it is waived when work is performed the same day in many cases. Every project is evaluated individually based on scope, accessibility, and safety requirements.
- What is your typical process for working with a new customer?
We first listen carefully to the customer’s concerns and goals, then perform an onsite evaluation to understand the safest and most efficient approach. Once everything is properly assessed, we explain the scope clearly, answer questions, and move forward with clean, professional electrical work focused on long-term reliability.
- What education and/or training do you have that relates to your work?
We bring nearly 20 years of hands-on electrical experience working on residential and commercial projects, including troubleshooting, rewiring, dedicated circuits, lighting, panels, safety upgrades, and code-conscious installations.