Floors by Matt

Mount Olive, IL

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About this pro

How does your service stand out?

We are perfectionists. Every cut is on mark, every grout line is square and smooth, and every piece is laid in perfectly.

What do you enjoy about the work you do?

We have the skills and the eye for detail to ensure that every seam, every grout line, every cut is installed to perfection, both aesthetically and structurally.

Location

Mount Olive, IL 62069

Background check

Complete

Years in business

8

Number of employees

4

Times hired on Thumbtack

40

Reviews

19 Reviews
  • Dayna G. May 10, 2017
    Carpet Removal
    Verified Review
    Good communication, prompt, hardworking & nice.
  • Carol B. May 5, 2017
    Tile Installation and Replacement
    Verified Review
    Very professional. Excellent communication via telephone and email. Started the job when they said they would & showed up every day until it was finished. All of the guys were really friendly. Matt was very quick to change anything I was not happy with & did so without acting put out or aggravated.
  • J.R. S. Apr 17, 2017
    Carpet Repair or Partial Replacement
    Verified Review
    Carpet & Tile Work
    Stretched carpet, replaced a small section of carpet that had a hole in it, and replaced some broken tiles. I am very pleased with the work. They did good work for a fair price.
  • Mike P. Dec 14, 2016
    Tile Installation and Replacement
    Verified Review
    True professional
    Very easy to work with and did a great job...even did some extra work for free...will use on our next projects!!
  • Allison B. Nov 29, 2016
    Backsplash Tiling
    Verified Review
    Love my backsplash
    Guess were prompt and did a great job! I love my backsplash!
  • Chad J. Mar 19, 2016
    Carpet Repair or Partial Replacement
    Verified Review
  • Kelli K. Mar 18, 2016
    Stone or Tile Flooring Installation
    Verified Review
    Matt and his team did a great job and were very professional and courteous.
  • Doris D. Mar 6, 2016
    Floor Tiling
    Verified Review
    Level floor installed porcelain
  • Renwick P. Feb 24, 2016
    Vinyl or Linoleum Installation
    Verified Review
    very neat. couldn't be happier
  • Russell D. Dec 15, 2015
    Floor Installation or Replacement
    Verified Review
    They did a great job on the install of my new floors. On time and on budget. These guys are pros.
  • Julie W. Oct 3, 2015
    Carpet Repair or Partial Replacement
    Verified Review
    Matt came when he said he would,charged what he said he would, and did an excellent job on our carpet. We will refer him happily.
  • Wendy M. Sep 10, 2015
    Stone or Tile Flooring Installation
    Verified Review
    We hired Matt to take up the carpet in our living room and hallway and replace it with over 500sf of porcelain tile that looks like wood. Matt even suggested using an epoxy grout to help protect it against wet puppy paws. Matt was on time with his estimated project completion and his communication throughout the process was really great. Who ever heard of a home improvement contractor who always gets right back to you? He always did. The tile is installed perfectly and we love it. We are already saving up to continue the job into the master bed and bathrooms, and Matt will be the guy we call!
  • Steve and Sue M. Aug 7, 2015
    Fantastic job by Matt and his crew. They were very responsive to our many questions and treated us like family. They were so efficient calling us to let us know when they would be by...best of all they did exactly what they said they would do and on time. Every other contractor on our build did exactly the opposite so Matt and his crew were a refreshing change. Extremely professional and personable we are thrilled with our new floor and our new favorite contractor (and new friends) Thank you Floors By Matt we appreciate you guys!
  • JJ K. Jul 24, 2015
    Carpet Repair or Partial Replacement
    Verified Review
    Matt and his team did a great job repairing our carpet, and it looks really good re-installed.
  • James G. Jul 18, 2015
    Flooring
    Verified Review
    Matt replaced the flooring and baseboard in my utility room. Job was completed on time and looks great. Would definitely recommend. He was also able to make referrals for other work to be done.
  • Elida K. Jun 6, 2015
    Tile Installation and Replacement
    Verified Review
    Sub-par quality.
  • Matt D. May 20, 2015
    Matt was great. Very accommodating with meeting times and generally good communications (he calls and texts and his wife handles the email). Did not know Matt, but could tell he was trustworthy so we let him work with his crew in the house while we were at work. The quality was fantastic. They installed 24x6" porcelain tile that looks like wood and used something like an epoxy grout. Apparently that's not as easy as regular tile but they did very well. Matt caught a few very minor issues caused by his crew and made sure they were fixed, though 99% of the work was done right the first time. He did a great job of structuring the work so that we could have access to critical appliances for as long as possible. He went above and beyond, moving appliances where necessary and even setting our toilet after he was done (didn't agree on that ahead of time, he just offered to do it if we provided the supplies). My only minor gripe is some of the baseboard work wasn't perfect (i.e. baseboard not flush with the cabinetry, but left some spacing). Tile work, however was pretty much perfect. Even when we had an unrelated issue that impacted how he was able to do his work, he rolled with it and worked around the issue until it was handled by another contractor. Finally, for the price he can't be beat. His costs were half to 200% less than the competition (i.e. Home Depot and Vallow respectively), and he didn't nickel and dime us like other outfits do. Call him for your next job and you won't be disappointed!
  • Jeff C. May 4, 2015
    Bathroom Tiling
    Verified Review
    Pretty impressive job. I had an uneven situation for Matts company. They came early and knocked out the project in about an hour and a half.
  • Melissa T. Mar 16, 2015
    I hired him to do ceramic tile in my living room and kitchen and I was very pleased with the work he done,I would recommend him doing work for my friends and family, he was the lowest bit I had gotten so I gave him a chance and he finish the job in good time and the outcome was amazing,I will not have anyone else do floors for me in the future.

Q&A

What is your typical process for working with a new customer?
We like to come look at your project and understand your vision. It also helps us to give you a more accurate quote if we can see what we have to work with/around.
What education and/or training do you have that relates to your work?
ProSource Wholesale Flooring keeps us up-to-date on the latest flooring innovations.
Do you have a standard pricing system for your service? If so, please share the details here.
We charge by the job as opposed to by the square foot/yard.
How did you get started doing this type of work?
I learned to install flooring in a family business environment.
What types of customers have you worked with?
We work with residential and commercial customers.
Describe a recent project you are fond of. How long did it take?
A recent client was on House Hunters. The professional designer on the show designed their bathroom with white subway tile on the walls and slate gray tile laid in herringbone on the shower and bathroom floor, with a silver grout used continuously throughout for continuity. It was gorgeous! If you can describe your vision to me, I can make it happen.
What advice would you give a customer looking to hire a provider in your area of work?
There are lots of floor installers in the St. Louis area, but only a few that go above and beyond to make sure your project is perfect.
What questions should customers think through before talking to professionals about their project?
We are a ProSource Wholesale Flooring member. We can ensure you get the lowest possible prices on hundreds of thousands of home improvement materials, including all types of floor coverings, cabinets, counter tops, doors, windows and window treatments. Give us a call today to go shopping!