FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is honest, upfront, and based on the actual work needed — no hidden fees or surprise charges. I focus on delivering value, quality workmanship, and long-term solutions rather than quick fixes.
- What is your typical process for working with a new customer?
First, I listen to the customer’s concerns and inspect the system thoroughly. Then I explain what I find in simple terms and provide clear options with pricing. Once approved, I complete the work professionally and make sure everything is tested and working properly before I leave.
- What education and/or training do you have that relates to your work?
I’ve completed formal HVAC training at ETI Trade school and continue expanding my technical skills through field experience, certifications, and ongoing education. I focus on proper installation practices, system diagnostics, airflow design, and efficiency optimization to ensure every job is done correctly.