CrossFlow Plumbing

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About

CrossFlow Plumbing is a locally owned residential plumbing company focused on honest diagnostics, clear options, and quality workmanship. We take time to explain the problem, present solutions that fit your home and budget, and do the job right the first time. Clean work, upfront pricing, and respect for your home are our standard.

Overview

Hired 5 times

Serves Normal, IL

Background checked

License verified

1 employee

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Square cash app.

Social media

Facebook

Credentials

License verified

Plumber

License state: IL

Background checked

Passed by Dalton Lessen on Jan 23, 2026.

Services offered

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

41 reviews

5

100%

4

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Read reviews that mention:

Michelle L.

3 weeks ago

•

From Google

He came and was very nice, He asked what was going on and he gave me 3 different options that was very reasonable. The crazy thing which was most expensive but still very fair was option 1 I jumped on it and Im very happy with the results. Wish I would have met him sooner because we have had multiple plumbers come here and didnt give to many options. Great work

CrossFlow Plumbing's reply

Michelle, thank you so much for your thoughtful review! It truly means a lot to hear that you appreciated the time we spent walking through your options. We believe every homeowner deserves to understand what’s going on and have the information needed to make the best decision for their home never feel pressured into just one solution. Thank you for trusting us with your project, and we’re so glad you’re happy with the results. We look forward to being your plumber for many years to come. We sincerely appreciate your support! 💙🔧

Connie A.

4 weeks ago

•

Hired on Thumbtack

Great communication and work ethic. Gave me 3 options to choose from when replacing my sump pump. Dalton is awesome to work with and very knowledgeable in his field

Details: Install new or backup sump pump • Other type of sump pump • No, the building is not currently flooded • Residential

Sump Pump Installation or Replacement

Dustin F.

May 23, 2026

•

Hired on Thumbtack

Did a good job on our walk in shower install and new toilet install. Was very responsive to messages on Thumbtack and via email! Dalton arrived around the estimated time table too so he is reliable. He was also a little cheaper than the other plumbing companies in town who gave us an estimate on the work. Dalton suggested we get a new toilet system and he explained why clearly to us which we had also ended up doing too.

Details: 1 shower or bathtub • Bathtub • House

Shower and Bathtub Repair

Alycia M.

3 weeks ago

•

From Google

Dalton was great. Was able to come out within 24 business hours and fixed the sink. He was very professional and helpful.

CrossFlow Plumbing's reply

Alycia, thank you so much for the kind words and for trusting CrossFlow Plumbing with your sink repair! It was a pleasure getting everything fixed up for you, and I’m glad we could get you taken care of quickly. We truly appreciate your support and the opportunity to earn your trust. If you ever need anything in the future, we’re only a phone call away. Thank you again!

Carla B.

Jun 7, 2026

•

Hired on Thumbtack

CrossFlow Plumbing installed a new toilet. Excellent work and very knowledgeable plumber.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement