Photos and Videos
157 photos and 7 videos
Plumbing Pipe Repair
Michael from Titan Plumbing came out to repair a damaged hose bib and was very knowledgeable and personable and offered a fair price to complete the work. He also appeared to work very efficiently. I would recommend Michael for your plumbing project.May 10, 2017VerifiedTritan Plumbing's reply
Thank you for taking the time to share your experience that you had with Tritan Plumbing and our Plumber Michael. It is always nice to hear feedback from all customers! Thank you for choosing us as you're plumbing company and if you ever need help with any plumbing issues in the future we will always be available 24/7/365.
Plumbing Pipe Repair
plumber was very efficient....the only problem was the price could have gotten it done for far less. Tritan did respond 1st and took care of the repair quickly and efficientlyJul 13, 2016VerifiedTritan Plumbing's reply
Thank you for the great rating! We truly appreciate you taking the time and sharing your experience with Tritan Plumbing! Thank you Tritan Team
Toilet Installation or Replacement
Paul was great because he explained and showed me everything before he did it. I am a two time happy Tritan Plumbing customer this year!May 28, 2019VerifiedTritan Plumbing's reply
Thank you for taking the time to share your experience with Tritan Plumbing and Paul the app technician that came out to your home to install a new toilet for you. I will make sure to share this with Paul. Please feel free to call us anytime at (815) 630-1024 or contact us at www.Tritan-Plumbing.com. Thanks again Kim
Shower and Bathtub Installation or Replacement
I used Tritan Plumbing to redo my shower valve and what I thought was to put shower hardware on. They charged $550 just for the valve and it will cost additional to put the hardware on. The whole reason I called them was to install shower hardware so I am not sure why they wouldn’t include that in the quote. Now I am left with no working shower.May 6, 2019VerifiedTritan Plumbing's reply
Good Evening Christie, The Licensed Plumbers give a detailed explanation & a few options before any work is done. I do see they were at your property a few times. We do pride ourselves on honesty. I am sorry you feel this way. As licensed plumbers they must keep up to code. I will remind everyone that communication is key.
Plumbing Pipe Installation or Replacement
Tritan Plumber came by at 8am on 11/1/17. Said he would email a quote for the work later the same day. Never received a quote. Contacted Tritan Plumbing a second time via Thumbtack, no response. Today is Mon. 11/6/17 @10:30am. Have not heard back from anyone at Tritan Plumbing for a quote so hired another plumber.Nov 6, 2017VerifiedTritan Plumbing's reply
Dennis, we are sorry we never got that estimate to you, please let us know if you need any other work done, we will be prepared this time.
- What should the customer know about your pricing (e.g., discounts, fees)?Everything is Flat rate Up Front pricing. We will always give you a price before we get started with any work on site. (Flat rate price is so you will know the final price , before we start the project. If there is extra concerns you have we can make sure to handle same day.
- What is your typical process for working with a new customer?Once a customer calls, we do our best to offer same day service! Emergency we will come out as soon as we possibly can no matter the time of day 24/7. Once you book your call you will receive a booking confirmation from our office to confirm your appointment the day. We also send a message with a bio & picture showing who is arriving! Tritan Plumbing is family Owned and Operated for over 3 decades!
- What education and/or training do you have that relates to your work?Illinois State Plumbing License CCDI (Cross Connection Certified) for RPZs as in sprinkler systems all have one that needs to be tested every year.