Hitched

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Introduction: Get Hitched without a hitch! Services we offer: Elite Pampering You want the wedding of your dreams; the one that makes other brides green with envy. Maybe you don't know where to start, or simply don't have the time. Our Elite Pampering package covers all of the "logistics" of your wedding, from site selection and vendor contract negotiation, to scheduling fittings and booking your bridal suite. We walk you through your entire process to create the wedding you've been dreaming of. Modern Bride This is the perfect package for the bride who wants to be involved in larger decisions, yet wants help with contracts, setting appointments, and other details, like coordinating reception decor. Each bride is unique, and this package allows the creative bride to put her special touches on all aspects of the wedding. Hitched will handle the "operations" of the wedding, so the big day is perfect! Day of Diva You feel totally in control of your wedding and are looking for help on the big day. We'll begin work on your wedding a few weeks before to understand your vision, contract details with vendors, and fulfill special requests. On the day of your wedding, let Hitched do the running around to perfect all details, so you can walk down the aisle. We deliver the peace of mind you need to make your day truly all about you. Please ask us about our a la carte services and details of our packages by giving us a ring!

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Hired 4 times

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Reviews

3.0

2 reviews

50%

Jasmine S.

Aug 22, 2015

I hired Erica Dargene to plan my wedding for August. She had told my mother that she could work with any budget and that the Elite Pampering was for the busy bride who didn't have time to plan. She was ok at first. She got the ball rolling for venues (though she sent me just a set of links and some didn't work. I had to still navigate through the venues myself.) The photographers were the same. I actually ended up finding my photographer but she took credit for it. Then I felt she disappeared. When the time came for invites she came up to help and was completely unprepared. I ended up frustrated and having to go back to do it myself. When we first met I told her a list of things I wanted and got very few if any of them. She didn't check with the venue for the slideshow I wanted (which I only got because my Maid of Honor figured out a way to make it happen) my invites didn't have the wording I wanted. My MOH finally stepped up and confronted Erica and we had a meeting and she promised to be better. We had already paid her over half of price and I was hoping she would step up. She didn't. She sent me invoices she hadn't reviewed. She sent me an invoice for 76 guests when she had the total count of 91 which she knew. When it says she deals with contact with vendors it really means she forwards you emails instead of getting the information from you. I told her my schedule to meet with vendors but still got a ton of emails with dates and times that didn't work. I knew I needed help on the wedding day and thought she would get her act together. I was wrong. She was great at set up and take down but thats where it ends. She barely checked up on me during the day of. I had to keep her on the schedule we made. My MOH ran interference with her throughout the day when she wanted to call me because the guests were being restless and when the sign I bought for the venue wasn't working and she was going to abandon it (my MOH told her to figure it out). She sat down in her corner all night or was MIA. Whatever problems we had throughout the night we dealt with directly with the vendors. And when we were trying to call her on the way to the venue (before the wedding) she said she didn't have service/time but found time to post on FB twice. There was a problem with the florist and I called her directly to find out Erica had lied and she was the one who screwed up the order. I ran over my budget by $2-$3000 not through any fault of mine. Erica actually asked me at one point to raise my budget. She is a great BS'er. She blames others for her mistakes. I wish I could get a refund. My day was beautiful and great but very little was because of Erica. I would stay away or just get her smaller packages. She is lucky to have her assistant (who seemed nice and was helpful). I also encountered an email (she accidentally let me see) Erica told a vendor I went over budget on the invites (which I never gave a price for) and that the flowers needed to be cheaper. I confronted her about it and her forwarding my informal emails to vendors and never got an apology or anything for it. Be warned ladies and gentleman. I wasted money I will never get back don't be me. Don't take first impressions. You will regret it.

Hitched's reply

Hi Jazzie, Thank you for reviewing our services. We pride ourselves on making sure our couples have a flawless wedding day that is stress free. We are sorry that you feel you had a negative experience with our company. With that being said, we try to go above and beyond to make our clients happy. For instance, at our expense for your wedding we purchased table candles, table numbers(waived the rental fee), chalk board art (waived the design fee) silk floral for the reception, decor fo your hotel room and also provided transportation with our vehicle to tranport you to your pictures in order to save money in your budget, which was under. We would never disappear or be unavailable to our brides, especially on their wedding day. If we seemed to be out of sight, we were doing our job as your planner and dealing with issues at hand with the vendors present. We strive to make sure if there are any issues, you are unaware so your day is executed perfectly and on time with the schedule we created for your day. We work closely with all vendors chosen by us, or ones that you have chosen. If you would like any email correspondence to show our interactions were correct, we will gladly send them your way. We only take credit for the work executed by our staff. We would be more than accomodating to meet in person to discuss your disatisfaction with our services. Your guests and vendors complimented us on a job well done, as well as your mother thanking us during her speech. As you stated your day turned out beautifully, so it appears we did our job. Congrats again on becoming a Mrs. and good luck to a happy future!

Jason C.

Dec 4, 2013

Hired on Thumbtack

Erica was very helpful during all of our wedding craziness. She was always prompt at replying to any requests or questions we had. She also made it a point to make it to any meetings we had with vendors. She took on a lot of things that made our lives a lot easier and we had a smooth wedding day! Thank you very much!

Wedding Planning