FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will always try and be fair. Me making extra money is least of my worries. My worries are about the customer getting what they pay for and are happy with the results. If I see something that was included in the bid that was not necessary or was worked around (unforeseen issues) they will get a refund on the material and estimate on unforeseen estimate.
- What is your typical process for working with a new customer?
Get to know the customer and look around, try to pick up on what they need and do not sell anything not needed to a customer. Provide the best info ya can for them and make sure they are happy with the results and your work will say 10,000 good words about the work.
- What education and/or training do you have that relates to your work?
Was born into a roofing business but started off in a plumbing union, best friend was electrician and father had done lot of painting and drywall in his college years. Learned a lot through engineering construction aspect engineering in college and other skills of other friends in many different trades. So lucky to learn what I did from friends and a lot I picked up on my own. Details and real thought into whys, how’s are basics to becoming a professional.