FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At LakeFrame, we offer clear, upfront pricing with no hidden fees. Upfront Estimates: You'll receive a detailed quote outlining materials and labor before work begins. Deposits: Custom projects may require a deposit before materials are ordered. Discounts: We offer bulk pricing for multi-piece orders and occasional seasonal promotions. Fees: Any delivery or installation fees are clearly itemized in your quote in advance.
- What is your typical process for working with a new customer?
Initial Consultation: We discuss your vision, measurements, and design preferences (in person or online). Detailed Quote: You receive a clear, upfront estimate with no hidden costs. Ordering & Fabrication: Once approved (and deposit placed, if custom), we source materials and begin production. Final Delivery & Handoff: Your completed piece is inspected, delivered or picked up, and installed if requested.
- What types of customers have you worked with?
Homeowners & Property Owners: Window replacements, entry and patio door upgrades, custom builds, and energy efficiency retrofits. Property Managers & Businesses: Commercial door and window replacements, repairs, and storefront upgrades.