FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a fair and transparent pricing system. The cost depends on the size of the space, the level of dirt, and the type of cleaning (deep, post-renovation, regular, etc.). 💎 We offer discounts: — for regular clients — for recurring cleanings (weekly, bi-weekly) — for referrals (friends or family) 🌟 For premium clients and businesses, we also provide custom packages and personalized offers. Contact us, and we’ll calculate the best price tailored to your needs!
- What is your typical process for working with a new customer?
Our process is simple and smooth: 1. Initial Contact: The client reaches out via phone, message, or online form. 2. Quick Assessment: We ask a few questions to understand the space, cleaning type, and any special requests. 3. Quote & Scheduling: We provide a quote and agree on a convenient date and time. 4. Cleaning Day: Our team arrives on time and performs the cleaning with care and professionalism. 5. Final Check: We make sure the customer is fully satisfied before we leave. We keep communication clear and always aim to make the process stress-free!
- What education and/or training do you have that relates to your work?
Our team has received professional training in residential and commercial cleaning, including surface care, product safety, and sanitation standards. We continuously improve our skills and stay up-to-date with industry best practices. Our goal is to deliver exceptional, safe, and reliable cleaning services every time.