Jenn's Custom Cleans

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About

A cleaning service specializing in deep cleans, move in/out and getting homes market ready. Licensed, bonded and insured with great reviews and references available! Recurring services also available!

Overview

Hired 66 times

Background checked

2 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Services offered

Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and value.

Great 4.8

46 reviews

5

89%

4

2%

3

9%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Joshua H.

Jan 17, 2017

•

Hired on Thumbtack

I requested a move out clean. She really went above and beyond, dedicated an incredible amount of time and effort into making sure the home was done right and even came back at a later date to finish the job. Could not be more satisfied.

House Cleaning (One Time)

Debe N.

Jun 23, 2020

•

Hired on Thumbtack

I wish I had taken more pictures as a renter left the place disgusting. Jenn was amazing getting the place cleaned, this was just an example of one of the bathrooms. I thought we were going to have to scrap the refrigerator but she was able to clean it and it looks great.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Rita M.

Mar 12, 2018

•

Hired on Thumbtack

Jenn is highly responsive to an inquiry and will be coming tomorrow to deep clean...Monday, March 12th from 9:30 am until the job is done! Wonderful!

Details: 3 bedrooms • 3 bathrooms • 2,000 - 2,500 sq ft • Deep cleaning • Fridge cleaning • No, I don't have a cat or dog • Once a month

House Cleaning

Valerie H.

Apr 17, 2018

•

Hired on Thumbtack

Jenn and Theresa were amazing! I just bought a home and needed it deep cleaned. I put the request on this app at 10p at night and Jenn responded right away and had availability the next day. She texted me with her ETA then next morning and arrived around lunchtime. She and her friend spent about 3.5 hours cleaning and got everything - the ceiling fans, cabinets, windows... it looks amazing! I am definitely going to use her again.

Details: 4 bedrooms • 4 bathrooms • 2,000 - 2,500 sq ft • Deep cleaning • No, I don't have a cat or dog • Just once

House Cleaning

Lorena V.

May 21, 2017

•

Hired on Thumbtack

Jenn did a great job at cleaning a move out apartment, there were some spots in the tub and she even came back the next day to do a deep clean at no charge! Great service and attitude!

House Cleaning

Credentials

Background Check

Jennifer Black

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
First time service fee will generally be higher than recurring services.
What is your typical process for working with a new customer?
Working together to customize a cleaning plan to fit their needs. Picking a scent that the customer will love to come home to, detailed walk thru of home of expectations and any other job details.
What education and/or training do you have that relates to your work?
I have a level 1 certification from the maid service academy, extensive supervisor training and 8+ years of job experience as a dedicated supervisor of a highly requested cleaning crew, and currently working towards a bachelors in business management!