FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I always give an estimate upfront for the project I have, before any work is performed. Once the customer agrees, I'm starting to work on the job, unless I don't have the required parts, and I need to get them.
- What is your typical process for working with a new customer?
The process is pretty simple, we check with the customer to see if he or she knows what's the issue with their garage door, and if not we can schedule a time to come over to the customer residence, and diagnose the issue with the garage door.
- How did you get started doing this type of work?
I started working in the garage doors field, as a sub-contractor for some big garage doors' companies, and gained experience and knowledge about the profession, and got my own business established.