FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide referral discounts!
- What is your typical process for working with a new customer?
My drafting process begins by sending my standard client questionnaire; this questionnaire is specifically designed to encourage content development and keyword generation. I also ask that clients send me whatever version of their resume is most current, so that I can better understand their work history and how they have structured their experience in the past. The more information / details that clients are able to provide, the better! It is also extremely helpful for clients to send me links to jobs they are considering. Even if they are not the exact jobs that clients plan to submit resumes for, it is helpful in capturing industry buzzwords and key phrases relevant to similar positions. When I have all the information necessary, I will send clients a “skeleton draft.” This is a formatted draft with a few areas left blank, where more information is needed from the client to complete it. This saves time during the initial drafting phase, as I will not have to reach out to clients each time I have a specific question. When the client has received this draft and filled in the blanks, they send it back and I finesse that language into new workable bullet points/language. We proceed from there and continue tweaking until the client is happy with the finished result. I can normally accommodate clients' preferred timelines (this must be discussed upon initial contact), but I typically turn most projects around within one business week. Unless otherwise specified, I can provide an initial draft within 48 business hours of receiving a completed questionnaire. Upon receipt of a first draft, clients have one week to make unlimited stylistic/grammatical changes before the revision period comes to an end. I find that this yields the best results and provides clients with the best overall product, as ideas/conversations remain fresh in mind for both myself and the client! Therefore, I would advise clients to wait until they are ready to commit to the full revision process before beginning email communication. I produce sleek, streamlined, professional, ATS-friendly resumes (rather than graphic resumes). Graphics/colors/symbols are well known to distort the formatting of resumes as they pass through job navigation software, so I avoid them in my work. This allows me to focus on and produce high-quality content, verbiage, keywords, and optimum overall organization! Please contact me DIRECTLY at emilyhwrites [at] gmail.com with any questions. I look forward to getting started on your project soon!
- What education and/or training do you have that relates to your work?
I graduated with a major in English from Hillsdale College, one of the most academically rigorous liberal arts schools in the country. I am also a professional editor for a local village newsletter, and I was trained in resume/cover letter writing by an accredited professional resume writing company. To date, I have successfully written 250+ resumes/cover letters for professionals in a variety of different industries.