If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
NO HP INKJET PRINTERS AND WE DO NOT PROVIDE IT SUPPORT/HOOKUPS. We offer depot repair services in our Burr Ridge office for personal & business equipment, or onsite service to commercial locations. Since 1912, Wagner Office Machines has been offering quality service & sales of office equipment, including copiers, printers, typewriters, multifuntion machines and more. We offer both onsite and depot repair services for some brand inkjet (NOT HP) printers and all laser printers. We are a warranty service center for Brother, Lexmark, Oki and service all major brands including HP, Samsung, Zebra, and more. We are open for drop-offs M-Th 10-4 at 251 S Frontage Rd, Unit 28, Burr Ridge, IL.
Overview
Current Top Pro
Hired 27 times
Serves Willowbrook, IL
Background checked
3 employees
114 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Product type
Desktop printer
Commercial copier
Plotter
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
9 reviews
5
78%
4
22%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Colleen D.
Apr 29, 2026
•
Hired on Thumbtack
Gary came out and cleaned our printer and gave us an idea of what might be happening to the printer and gave an estimate of how much it might cost to fix it. If we do get it repaired, we will definitely go to Wagner Office Machines.
Details: Commercial copier • Sharp
Printer and Copier Repair
Douglas B.
May 1, 2026
•
Hired on Thumbtack
Outstanding in every way. Explained the issues before beginning, then fixed the problems with my Canon inkjet color printer. Not only did they get the ink flowing again (which had caused the original error message), they discovered a problem with the power cord and replaced it. The price was reasonable, the service was punctual, and the problem was fixed--in complete contrast on all three counts from my previous hire for this job.
Details: Desktop printer • Canon
Printer and Copier Repair
Charlene K.
Nov 25, 2025
•
Hired on Thumbtack
Was so appreciative that they picked up my printer at my home & will drop off when wo r knis completed. Was very responsive to my questions. Would highly recommend!
Details: Desktop printer • HP
Printer and Copier Repair
Tamara C.
Oct 31, 2025
•
Hired on Thumbtack
Good initial service so far! Waiting to see what parts we will order and then have a 2nd appointment.
Details: Commercial copier • Toshiba
Printer and Copier Repair
Veronica C.
Mar 24, 2022
•
Hired on Thumbtack
My printer was repaired super fast and is running like new!
Details: Commercial copier • Toshiba
Printer and Copier Repair
Credentials
Background Check
Arthur Wagner
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
NO HP INKJET MACHINES
For machines brought in for shop service, there is a $60 CASH deposit required which will apply to the repairs, or is the diagnostic fee if not repaired. We perform onsite service for machines in business locations.
What is your typical process for working with a new customer?
After the machine is evaluated, we provide an estimate for approval, and the deposit will apply to the repairs.
What education and/or training do you have that relates to your work?
We are a warranty service center for Brother, Okidata and Lexmark products. Our trained technicians also service other major brands, including Epson, Canon, HP (laser printers), Zebra, Sharp, Ricoh, Konica Minolta, Xerox and more.
