FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and fair, based on the size of your home and the type of cleaning service you choose. We offer: Standard Cleaning: Affordable rates for regular upkeep. Deep Cleaning: Flat-rate or hourly pricing depending on home size. Move-Out Cleaning and Vacation Rental Cleaning: Competitive rates for detailed, top-to-bottom cleaning. We offer discounts for recurring cleanings (weekly or biweekly) and never charge hidden fees. You’ll always know the total cost before we start, and any additional requests are discussed and approved in advance.
- What is your typical process for working with a new customer?
At LadySparkle Cleaning, our process is designed to make your experience smooth, easy, and stress-free: Initial Contact — We start by asking a few quick questions about your home, cleaning needs, and any special requests. Service Recommendation — Based on your answers, we guide you to the cleaning service that best fits your situation. Confirmation — You receive a clear quote, arrival window, and booking confirmation. Reminders — We send reminders so you’re fully prepared for your cleaning day. Arrival — Our professional cleaners arrive on time, fully equipped with supplies, eco-friendly products, and attention to detail. Cleaning Process — We clean thoroughly, following your priorities and the unique specifics of your home. After-Care — We provide before-and-after photos and follow up to ensure you’re completely satisfied. We treat every home with care, respect, and professionalism, ensuring every visit leaves your space sparkling and comfortable.
- What education and/or training do you have that relates to your work?
Our team is trained in professional home cleaning techniques, safe use of cleaning products, and attention to detail. We also provide ongoing training to ensure consistent, high-quality service.