C&H Exterior Restorations
Introduction
Mission Statement
C&H Exterior Restorations is a family owned business with over 20 years of experience. We provide our customers with exceptional service for their roofing, siding and window needs. We strive to provide total satisfaction for all of our customers and each job, no matter how big or small. We use only expert craftsmen who meet the high standards we require. Our goal is to build lasting relationships with our customers by gaining their trust and respect through dedication, integrity, honesty and the understanding of their needs.
*Reliable Professionals * Individualized Options * Quality products *Customer Satisfaction Guarantee
Licensed Bonded Insured A+ BBB Rating
Overview
Hired 7 times
5 employees
26 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Projects and media
33 photos
Projects and media
33 photos
Specialties
New roof type
Reviews
Customers rated this pro highly for responsiveness, value, and work quality.
Good 4.1
28 reviews
5
79%
4
0%
3
0%
2
0%
1
21%
Past Customer
Aug 13, 2020
·
From Google
From Google
I have lived in my house for over 50 years. There was a fire and everything had to be redone. Kenny was referred to me so we called him. Kenny came to the house, was very professional and showed concern for me and my husband. He understood that our loss was unbearable and assured us that he would do what he could.Kenny worked with our insurance adjuster and we had a new roof put on our house, replaced the windows, screens, siding, gutters and two new exterior doors. Not only did crews come out to work on our house, but he came and did the windows and doors himself.Even after the job was done, Kenny would still stop and talk to my husband out in the yard to make sure everything was ok. There are not a lot of people out there who still do this, but he does. His work is outstanding, he cares about the customer and the final outcome. I wouldn't want anyone else to work on my house.
C&H Exterior Restorations's reply
Hello Sandy! Thank you for the review and such kind words. C&H understands that when your home has been damaged it can be disappointing and stressful and we try to make the process of getting your home back to pre-damaged state as easy and stress free as possible. Being a smaller family owned business allows us to establish a more personable relationship with each of our clients.
Past Customer
Aug 16, 2020
·
From Google
From Google
Went to them recommended by a trusted person for an inspection, after fairly intense storm in Oswego, IL. Was told by their rep after an inspection that my roof was "trashed" and definitely needed replacement. Took the word of a professional, and opened up an insurance claim. After an inspection by my insurance company, along with C&H present, no significant damage of any kind to the roof. C&H rep had to walk back the "trashed" statement, and stated my roof potentially could show signs of wear months down the road. That to me means it wasn't "trashed" then. I am now being dropped by State Farm. I'm sure they may do a great job at actual replacements, but I never got to that point.Update 08/16/20:Due to the company deciding to respond, I'll go ahead and say what a complete joke of a reply. Opinions and facts are not to be put in the same sentence. If your company says you need a replacement, you're putting your name and reputation on it. The facts are though, my roof was fine and had no damage to it.Secondly, now that I've been brought back to this page, I've noticed several 5 Star reviews. If you read these, you can tell how robotic and scripted they are. This company is a complete sham, down to these recent reviews. I suggest you read the reviews carefully and decide which you believe to be accurate.
C&H Exterior Restorations's reply
Hello, we are sorry that you had a bad experience. That storm damaged a lot of homes in Oswego. We did over 300 homes in that area. Insurance agents make the decision on whether they feel the roof has damage or not. We can give our professional opinion but the insurance agent may not always share the same opinion.
Past Customer
Sep 26, 2020
·
From Google
From Google
C&H Exterior Restorations's reply
Past Customer
Mar 21, 2019
·
From Google
From Google
C&H did such a good job on my moms house 15 yrs ago that we contacted them again just last year for new siding and windows on my father's house. The change was incredible! Great work. The owner Ken was great about staying on top of things! I highly recommend!
C&H Exterior Restorations's reply
Thank you for the review Rita! We have been in business now for over 21 years and love our repeat customers!
Past Customer
Jun 15, 2019
·
From Google
From Google
Jake came out the same day we called for an estimate and worked with our adjuster and insurance company for a new roof after hail damage. He was so helpful, great service! Highly recommend this company!
C&H Exterior Restorations's reply
Thank you Kathleen for the review. We understand that when you are having an issue with your home you want it taken care of as quickly as possible. Working with insurance companies is one of the things that we specialize in.