FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We gladly offer Senior discounts to our elders living independently. We charge a small service fee (usually $150) which applies towards the total cost of your bill. *EMERGENCY SERVICE FEES ($300) are non-refundable and do not apply to the total bill. This includes all same-day appointments, Afterhours (after 6pm), and Sunday repairs.
- What is your typical process for working with a new customer?
We typically reply promptly to service inquiries and requests. We ask many questions about your repair needs, so that we may be prepared to resolve your issue in a single visit.