FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you happen to live more than a 15 minute drive from Pinecraft I charge driving time by the hour. Tile and grout cleaning are extra charging by the square foot. For extensive cleaning such as windows, oven, refrigerator, and fans price will be determined by the hour; other than that i charge by the hour. If you contract me on a weekly basis for up to a month you are eliglible for a discount.
- What is your typical process for working with a new customer?
1 Messaging the customer 2 Finding out exactly what the customer's expectations are 3 Taking a walk-thru (preferably with the customer) to familiarize myself and assess what needs to be done
- What education and/or training do you have that relates to your work?
I grew up in a home where Saturday cleaning was part of life and deep cleaning the entire house from top to bottom happened every fall. Additionally I used to cleaned the inside of RVs before they left the factory.