FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of our jobs require some type of custom order unless someone is buying off the floor. Buying off the floor is easier because everything is loaded, priced and bar-coded. We have a Point of Sale system that is rather complete so we put inventory into the system and scan when selling. Since most of our orders are custom we have to check availability from various vendors and price each item individually. If its is something out of a catalog, like a case good, pricing is usually available. I still call and check on availability because it is always so disappointing to get one's heart set on something only to find it is backordered. It happens but we try to make sure we can get what our customers are wanting from the beginning.
- What education and/or training do you have that relates to your work?
Yes, every Spring and Fall I attend Market in Las Vegas, High Point and Atlanta. While we are looking at all the latest and greatest we are also attending classes. I just returned from a week long seminar for Amy Howard Paints which we are happy to say we carry in our boutique and teach regular classes on. It has become a ladies night out although men are always welcome to attend!
- How did you get started doing this type of work?
I started in the medical field. My husband and I were building our first home. This was a custom home and I wanted to know who to choose for a builder and understand how homes were constructed. I started Interior Design courses and right out of the gate, my first class was a drafting and structures course.... timely! I fell in love and wanted to know more and that was the beginning of many many courses to follow. Our house was a beautiful custom home on 80 acres of land where we raised a house full of boys and a barn full of horses! So what started out as a desire to be knowledgable about home building turned into much more.