FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Estimates are provided before any work begins, and we’re happy to discuss options that fit your budget. We also offer occasional promotions and discounts, including savings for repeat customers, referrals, and bundled services.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs, preferences, and budget. Next, we provide a detailed estimate and explain your options so you can make an informed decision. Once approved, we schedule the work at a convenient time and complete the project with expert craftsmanship and attention to detail. After completion, we walk you through the finished work, answer any questions, and ensure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team is professionally trained and experienced in garage door systems, entryway installations, security solutions, and smart home integration. We stay up to date with industry best practices, safety standards, and manufacturer training to ensure every installation and repair is done correctly and efficiently. Ongoing education allows us to deliver reliable, modern solutions our customers can trust.