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HelpComputerGeek

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Topic areas
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About
I’m the owner and sole “Geek” behind HelpComputerGeek, proudly serving customers for 24 years. I specialize in small‑business and home‑office IT: reliable networks and Wi‑Fi, security cameras and NVRs, website design and managed hosting, and data backup and recovery. I focus on quality, timely work that saves you money and keeps your technology running smoothly. Because it’s just me, you always know exactly who you’re working with. I take the time to explain what I’m doing in clear, simple terms so you feel informed and confident about every decision. My goal isn’t just to fix a problem, but to become your trusted long‑term computer geek. I’m also returning to work after the loss of a loved one and a recent hip revision surgery, and I’m truly grateful for every customer who chooses to work with me. If you’re looking for reliable, personal tech help from someone who genuinely cares, I’d be happy to help.
Overview

Hired 107 times

Background checked

1 employee

25 years in business

Business hours

SunClosedMon11:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Social media

Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2020

Services offered
Topic areas

Understanding pc

Word processing

Email

Creating website

Work location

I travel to my customers

I work remotely (phone or internet)

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

83 reviews

5

93%

4

1%

3

0%

2

1%

1

5%

Read reviews that mention:


pro avatar
Katrina D.

May 4, 2024

Hired on Thumbtack

I needed help creating/combing multiple PDF files for my assignment that's due before midnight, and I had no clue how to work with computers. Not technology savy at all, but Frederick stepped in and helped me. He is so knowledgeable, kind, and patient. Exceptional is the word!!!! I highly recommend this pro for all your technology/computer needs. You won't be disappointed!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
James E.

Nov 11, 2021

Hired on Thumbtack

Fred really knows his stuff. He maximized our wireless throughout our home, updated our system in no time flat. And as a perk, he helped us clear a few computer issues. I recommend him highly!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Anne F.

Aug 12, 2021

Hired on Thumbtack

I appreciate that he was available quickly, obviously knows what he is doing, was easy to communicate and work with and professional. He has become my "go to" computer guy.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • At the pro’s location

Network Support Services
pro avatar
GREG M.

Aug 28, 2020

Hired on Thumbtack

He will be working on all of our computers now! Polite, punctual, answered initial call after hours. Well worth every very reasonable penny!

Details: PC • Desktop • Cracked or damaged screen • My home, venue, etc.

Computer Repair
pro avatar
LaToya M.

Jun 21, 2020

Hired on Thumbtack

This had to be the best interaction I've had with a Thumbtack service provider!! Fred reached out very quickly with what he believed my laptop issue to be and a loose estimate of timing and pricing. He gave me options of where to have the computer repaired (my home or his store) and even made the drive to pick the laptop up when I'd decided to go the store route. During the repair, a part that he'd ordered turned out to be the wrong fit and he quickly gave me an update when the issue arose. When my laptop was returned is looked brand spanking new. Fred not only took care while it was in his possession but he also cleaned it from top to bottom. If for nothing else, I'd recommend Fred based on his professionalism and value alone but he was also a pleasure to work with. I've now found my go-to for all my computer repair needs.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
Credentials
Background Check

Frederick Garrison