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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
My name is Lawrence De Hart, owner and operator of De Hart Plumbing Heating & Cooling. De Hart Plumbing Heating & Cooling was established in 2012 by me. At that time, I lost my job plumbing on Fort Riley, became unemployed and was looking for work. After months of looking for employment with no luck I decided to make a gigantic leap and start my own business. With no money, no credit, desperation and no help I turned my small personal car (a Chevy HHR) into a work vehicle and got after it! Now De Hart Plumbing Heating & Cooling is Manhattan & Junction City TOP rated companies!!
I was raised in the Junction City/Manhattan area. I am 39 years old with 16 year old and 6 year old boys whom I love dearly. I adore my family and every second I spend with them. I truly love my job and take pride in my work. As a local business owner, I am focused on helping you with your needs as an individual and/or family, as well as those in the community. De Hart plumbing Heating & Cooling’s quality reputation is growing larger each day, and we will never forget the needs of our customers comes first. Any issues or comments you may have will be well received and immediately taken care of with the utmost care and concern from our employees. Remember, my business will not grow and thrive, if you, the customer, are not happy.
Lawrence De Hart
Overview
Hired 14 times
Serves Manhattan, KS
Background checked
28 employees
14 years in business
Business hours
SunClosedMon1:00 pm - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for punctuality, work quality, and professionalism.
Exceptional 5.0
47 reviews
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98%
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Read reviews that mention:
Ryane E.
Oct 4, 2018
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From Google
Excellent service today by Quin --- very helpful and informative, walked me through the process of what needed to be done and how to make the most of my experience with De Hart. Great service package was discussed. Very happy with today's appointment.10-13-18 - Follow-up note: I needed additional repair work today after my heat was having trouble clicking on... (again).... I had to call the ER service for the first time ever. Westley was the tech on call. Westley was professional and polite --- I felt badly for having to disturb him; he said not a problem and I felt like he really meant it. He was thorough. Turns out that a bird flew into my exhaust pipe.... He cleaned everything out and put it all back in order. Superb company.
De Hart Plumbing Heating & Cooling's reply
Awesome! Glad to hear you had a great experience with Quin. I'll be sure to le tdd him know your feedback.
Wade M.
Nov 15, 2018
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From Google
Quin was here early and quickly got the drain flowing again. He also took the time to take a look at my HVAC and answer questions.
De Hart Plumbing Heating & Cooling's reply
Thank you for the great feedback!
Shelley F.
Nov 17, 2018
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From Google
Ryan The Bearded Dragon was our weekend technician. I have come to expect the best from DeHart workers and Ryan did not disappoint. He was thorough, explained the problems clearly, and made the repairs we needed. I have not complaints about Ryan at all!Now, let me tell you why I will ALWAYS stick with DeHart...they put the customer first. I saw on their website that they accept PayPal, so when Ryan was finished with our service call, I asked to pay my bill with PayPal as I am able to get 0% for 6 months with PayPal credit. Ryan realized the company had not set up PayPal for the direct paying customer, only invoiced customers. I paid with another credit card with a higher APR. I also noted the issue on this review. Lawrence DeHart contacted me by phone and email within a couple of hours of submitting my review. He refunded my higher APR credit card and figured out a way to match his word (website) and allow me to pay with PayPal. Within three days I had a refund and an invoice awaiting with a link to PayPal. I am a happy customer. Most companies, when finding they cannot actually do what the customer needs, even if it was an issue on the company side of things, would have made the correction, but only for the future transactions. Sorry we cant do that, but thanks for pointing that out...we will fix it for next time. Not DeHart! They corrected the issue and made it right THIS TIME and for the future. Thank you! DeHart, this is what will make people stay with you. You are a business others should model. Can you believe I am saying thank you for having to spend hundreds of dollars?! Sure, because I feel DeHart respects my hard-earned money. And I respect their hard work.
De Hart Plumbing Heating & Cooling's reply
Let me look into this and see if there's a way we can get you that Paypal payment processed!
Amity T.
Nov 12, 2018
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From Google
We love De Hart. Other places may underbid them, but if you want courteous, professional service go with De Hart. Last time we put a gas line in a house, the competitor was cheap but cracked our tile and left a huge mess -- so we went De Hart for our new home. NO REGRETS. They were detailed on what they would do, did what they said they'd do, and left with no sign they'd been drilling and such in our home. Sean and Kurtis clearly respected each other and worked cheerfully, and best of all? They were fantastic with our girls. 6yo and 4yo, they were curious and watched the entire thing. Sean and Kurtis were mindful of safety (stand this far back, wear shoes, okay now go over here while we lift this) and were patient with their questions. The girls very much wanted to help, so Kurtis appeared with the wooden spool that had held the piping and asked the girls to 'help' by removing six screws (by hand) and loaned them his own tools. They were over the moon! It took them 30 minutes and Sean and Kurtis gushed on what a great job they did. De Hart IS the company with heart, and we will never go with anyone else.
De Hart Plumbing Heating & Cooling's reply
Wow! Thank you for the kind words! Which is much appreciated and I'm glad you were happy with our service. I'll be sure to let Sean and Kurtis know how well they did tomorrow morning.
Adam T.
Sep 6, 2018
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From Google
Sean and Kurtis were my technicians. They were on time, polite, efficient, neat, and epitomized professionalism. They introduced themselves, listened to my issues, investigated the conditions, composed a reasonable quote, and got to work. Just had a minor leak from a hose bib, but asked them to replace both bibs due to age. They did, explaining what they were doing while they worked. The fittings they used have a 50-year guarantee from the manufacturer! I will gladly pay a few dollars more per fitting for that kind of guarantee. Sean also installed a new ball valve shut-off for the house. The original gate valve was difficult to access, and, well, it was a gate valve, which are prone to not working when you need them. Sean and Kurtis didnt make a mess, cleaned up any spilled water, and wore booties to ensure the outside stayed off of my floors. They showed me everything they repaired, asked me if the repairs were done to my satisfaction, and I was able to pay right then on a tablet, which then sent a copy of the invoice to my email. There is a reason that DeHart Plumbing gets great reviews: their employees. I believe Sean and Kurtis are great representatives of the company, and they deserveat leastan attaboy from their supervisor. I was very pleased with my experience with DeHart Plumbing, and I wont hesitate to call them again for any plumbing issues.
De Hart Plumbing Heating & Cooling's reply
Wow! Thank you for the great feedback!
Credentials
Background Check
Lawrence Dehart
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
10% off for Military
10% off for Seniors 65+
10% off for First Responders
10% off for Professional Teachers
What is your typical process for working with a new customer?
- Collect the necessary information to create a account in out system - Schedule the service call time frames for your tech to come out
- Tech will call you once he is in route
- Tech will access the situation and provided you with pricing before any work is completed or started
- If you approve of the pricing we will proceed with the needed repairs
What education and/or training do you have that relates to your work?
We have many employees including myself (the owner ) who has & maintains a Master Plumbing as well as Master HVAC license. Master licensing is only required for the company owner, however we push every employee to have one. Its the highest level of education our trade has to offer.
