What education and/or training do you have that relates to your work?
Yes, I work in the IT field on a daily basis and keep up on the latest trends, security breaches/issues and application vulnerabilities.
How did you get started doing this type of work?
I was fortunate to have my computer hobby (from back in the mid 1990's) turn into a full time job in the IT field. I also took my computer passion and knowledge and received a bachelors degree from DeVry University in Kansas CIty Missouri.
What types of customers have you worked with?
Beasley PC's most common type of computer service and repair jobs are usually malware/spyware and virus removal. Also we receive a lot of wireless network setups and new computer setups and data transfers from the old PC to the new PC. We also receive Windows server repair jobs from time to time as well as hardware replacements and upgrades.
Describe a recent project you are fond of. How long did it take?
Working with a SMB that had a business and Internet connectivity in their shop at the back of their property (no Internet service in the house that was about 50yrds away). I used two Engenius EH200 devices (one as an Access Point and one Bridged) to direct their Internet service wirelessly to their home so they could get better signal strength in their house for all their wireless devices. Worked like a charm and was very impressed with the engenius products! (http://www.engeniustech.com)
What advice would you give a customer looking to hire a provider in your area of work?
When looking for computer service and repair look for experience, free quotes and free diagnostics options. Don't pay someone to look at your computer and charge for NOT fixing it.
What questions should customers think through before talking to professionals about their project?
I am a full time IT professional that works a daily job as a Network Security Administrator for a publicly traded company. I have over a decade of professional IT experience in the public and private sector.