This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Pipe issues
Responds in about 2 hours
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About
We’re a family-owned plumbing company, and we treat your home like our own. Every customer and every job matters to us, from simple faucet repairs and toilet installs to gas lines, water heaters, septic systems, and emergency plumbing.
With 4 years in business, a licensed Master plumber, and a small team of 6 pros, we focus on fair, transparent pricing, quality workmanship, and leaving your space clean when we’re done. We work hard to find the best solution for your situation, not just the quickest fix.
If you’re dealing with a plumbing issue or planning an installation, reach out and let us know how we can help.
Overview
Hired 22 times
Serves Berea, KY
Background checked
License verified
6 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
114 reviews
5
95%
4
1%
3
1%
2
1%
1
2%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Clarizza S.
Aug 23, 2026
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Hired on Thumbtack
They did a great job. Very professional & nice, explained what they did. They removed the disposal and fixed the pipes quickly.
Doctor Rooter Plumbing's reply
Thank you for your five star review, Ms. Clarizza! Glad we were able to help you in an efficient manner. Please call or text any time you are in need of plumbing services!
Garbage Disposal Installation
Mary S.
3 weeks ago
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Hired on Thumbtack
Andy and a 2nd guy came to troubleshoot a problem with my kitchen sink/disposal. They were able to determine the problem right away and fix it! They were awesome!!!
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A few weeks ago
Sink or Faucet Repair
Brenton C.
Jul 17, 2026
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Hired on Thumbtack
Quickly came out fixed my toilet and got my water heater going again. Couldnt ask for a better service! Thanks to hunter and the crew!
Details: 1 toilet • Municipal water (most common) • House
Doctor Rooter Plumbing's reply
Thank you for your 5 star review, Brenton! We appreciate your business and please feel free to request your favorite technician next time you call!
Toilet Repair
Karina T.
Jan 28, 2026
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Hired on Thumbtack
This family owned company responded right away to my plea for help with our toilet drainage issue and were warm, professional, and knowledgeable in our communication by phone and in person. We ended up not needing any intervention but know who to call next time we have a plumbing issue!
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • House
Doctor Rooter Plumbing's reply
Thank you for your kind words, Ms. Karina! We are always happy to help, even if it means just giving you peace of mind. Feel free to call or text any time!
Plumbing Drain Repair
Willie J.
Mar 7, 2026
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Hired on Thumbtack
Came out to fix a valve behind the fridge for the waterline. Job turned into a slightly bigger project as they had to work a new shutoff and cut a bigger hole in the drywall. They did the job quickly and efficiently so she had them flush the water heater while on site. That turned into a disaster as the heater was from 2020 and on its last legs. The drain nozzle broke and sent water everywhere! They were very professional and apologetic. They came out the next day and installed a new hot water heater for a fair price. Brandon and his team are good people!
Details: No, repair is not urgent • No, the building is not currently flooded • House
Doctor Rooter Plumbing's reply
Thank you for the kind review, Mr. Willie! We are always happy to prevent larger issues, and are especially happy to be on site when older items give way. Call or text any time!
Plumbing Pipe Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are by the job and we try to give the best prices we can! Being family-owned, we understand working paycheck to paycheck and sometimes coming up with extra funds can be hard.
What is your typical process for working with a new customer?
We give free estimates in our service area! If you contact the office, we will schedule you for a free estimate as soon as possible. Travel fees can apply to outside of our service area.
What education and/or training do you have that relates to your work?
We have licensed plumbers as technicians, as well as the owner being Master licensed. We also have several who are licensed septic installers as well! Something people may not know is that not every "technician" sent to their house is actually a licensed plumber by every company!!
