Doctor Rooter Plumbing

Licensed

This pro has verified their business license with Thumbtack.

Licensed

This pro has verified their business license with Thumbtack.

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Zip code

Scheduling

Project type

Client provides disposal?

Responds in about 2 min

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Why this pro?

This pro has been in business for 3 years and works on plumbing drain and pipe repairs, and septic system installs and replacements. Customers say they're professional, friendly, and communicative.

Summarized from the pro's profile. Review their profile for the latest.

About

We’re a family-owned plumbing company, and we treat your home like our own. Every customer and every job matters to us, from simple faucet repairs and toilet installs to gas lines, water heaters, septic systems, and emergency plumbing. With 4 years in business, a licensed Master plumber, and a small team of 6 pros, we focus on fair, transparent pricing, quality workmanship, and leaving your space clean when we’re done. We work hard to find the best solution for your situation, not just the quickest fix. If you’re dealing with a plumbing issue or planning an installation, reach out and let us know how we can help.

Overview

Hired 22 times

Serves Berea, KY

Background checked

License verified

6 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Credentials

License verified

Electrician – Master

License state: KY

Background checked

Passed by James Rock on Aug 9, 2023.

Services offered

Project type

Disposal type

Continuous feed (common)

Batch feed

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

114 reviews

5

95%

4

1%

3

1%

2

1%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

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Read reviews that mention:

Clarizza S.

Aug 23, 2026

•

Hired on Thumbtack

They did a great job. Very professional & nice, explained what they did. They removed the disposal and fixed the pipes quickly.

Doctor Rooter Plumbing's reply

Thank you for your five star review, Ms. Clarizza! Glad we were able to help you in an efficient manner. Please call or text any time you are in need of plumbing services!

Garbage Disposal Installation

Mary S.

5 days ago

•

Hired on Thumbtack

Andy and a 2nd guy came to troubleshoot a problem with my kitchen sink/disposal. They were able to determine the problem right away and fix it! They were awesome!!!

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A few weeks ago

Sink or Faucet Repair

Brenton C.

Jul 17, 2026

•

Hired on Thumbtack

Quickly came out fixed my toilet and got my water heater going again. Couldnt ask for a better service! Thanks to hunter and the crew!

Details: 1 toilet • Municipal water (most common) • House

Doctor Rooter Plumbing's reply

Thank you for your 5 star review, Brenton! We appreciate your business and please feel free to request your favorite technician next time you call!

Toilet Repair

Karina T.

Jan 28, 2026

•

Hired on Thumbtack

This family owned company responded right away to my plea for help with our toilet drainage issue and were warm, professional, and knowledgeable in our communication by phone and in person. We ended up not needing any intervention but know who to call next time we have a plumbing issue!

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • House

Doctor Rooter Plumbing's reply

Thank you for your kind words, Ms. Karina! We are always happy to help, even if it means just giving you peace of mind. Feel free to call or text any time!

Plumbing Drain Repair

Willie J.

Mar 7, 2026

•

Hired on Thumbtack

Came out to fix a valve behind the fridge for the waterline. Job turned into a slightly bigger project as they had to work a new shutoff and cut a bigger hole in the drywall. They did the job quickly and efficiently so she had them flush the water heater while on site. That turned into a disaster as the heater was from 2020 and on its last legs. The drain nozzle broke and sent water everywhere! They were very professional and apologetic. They came out the next day and installed a new hot water heater for a fair price. Brandon and his team are good people!

Details: No, repair is not urgent • No, the building is not currently flooded • House

Doctor Rooter Plumbing's reply

Thank you for the kind review, Mr. Willie! We are always happy to prevent larger issues, and are especially happy to be on site when older items give way. Call or text any time!

Plumbing Pipe Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are by the job and we try to give the best prices we can! Being family-owned, we understand working paycheck to paycheck and sometimes coming up with extra funds can be hard.
What is your typical process for working with a new customer?
We give free estimates in our service area! If you contact the office, we will schedule you for a free estimate as soon as possible. Travel fees can apply to outside of our service area.
What education and/or training do you have that relates to your work?
We have licensed plumbers as technicians, as well as the owner being Master licensed. We also have several who are licensed septic installers as well! Something people may not know is that not every "technician" sent to their house is actually a licensed plumber by every company!!