Doctor Rooter

Licensed

Contact for price

Select a service

Zip code

Affected appliances or fixtures

Emergency plumbing issue

Issue location

Responds in about 12 min

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About

We’re a family-owned plumbing company, and we treat your home like our own. Every customer and every job matters to us, from simple faucet repairs and toilet installs to gas lines, water heaters, septic systems, and emergency plumbing. With 4 years in business, a licensed Master plumber, and a small team of 6 pros, we focus on fair, transparent pricing, quality workmanship, and leaving your space clean when we’re done. We work hard to find the best solution for your situation, not just the quickest fix. If you’re dealing with a plumbing issue or planning an installation, reach out and let us know how we can help.

Overview

Hired 17 times

Serves Berea, KY

Background checked

License verified

6 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Credentials

License verified

Plumber – Master

License state: KY

Background checked

Passed by James Rock on Aug 9, 2023.

Services offered

Emergency plumbing issue

Affected appliances or fixtures

Toilet

Sink or faucet

Shower or bathtub

Washing machine

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, punctuality, and professionalism.

Excellent 4.9

109 reviews

5

95%

4

1%

3

1%

2

1%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Karina T.

Jan 28, 2026

•

Hired on Thumbtack

This family owned company responded right away to my plea for help with our toilet drainage issue and were warm, professional, and knowledgeable in our communication by phone and in person. We ended up not needing any intervention but know who to call next time we have a plumbing issue!

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • House

Doctor Rooter's reply

Thank you for your kind words, Ms. Karina! We are always happy to help, even if it means just giving you peace of mind. Feel free to call or text any time!

Plumbing Drain Repair

Willie J.

Mar 7, 2026

•

Hired on Thumbtack

Came out to fix a valve behind the fridge for the waterline. Job turned into a slightly bigger project as they had to work a new shutoff and cut a bigger hole in the drywall. They did the job quickly and efficiently so she had them flush the water heater while on site. That turned into a disaster as the heater was from 2020 and on its last legs. The drain nozzle broke and sent water everywhere! They were very professional and apologetic. They came out the next day and installed a new hot water heater for a fair price. Brandon and his team are good people!

Details: No, repair is not urgent • No, the building is not currently flooded • House

Doctor Rooter's reply

Thank you for the kind review, Mr. Willie! We are always happy to prevent larger issues, and are especially happy to be on site when older items give way. Call or text any time!

Plumbing Pipe Repair

Travtop

3 weeks ago

•

From Google

Hunter came out to our home in Stanford on a Saturday afternoon and took care of an issue with our plumbing and some new hardware that had been installed recently. Professional, pleasant and fast. Thank you!

Doctor Rooter's reply

Thank you for your kind review and for choosing us to help out! Feel free to ask for Hunter again if you ever find yourself needing us!

Brenda M.

3 weeks ago

•

From Google

Doctor Rooter's reply

GEORGE T.

Oct 1, 2025

•

Hired on Thumbtack

Details: Multiple drains have issues • Clogging • House

Doctor Rooter's reply

Plumbing Drain Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are by the job and we try to give the best prices we can! Being family-owned, we understand working paycheck to paycheck and sometimes coming up with extra funds can be hard.
What is your typical process for working with a new customer?
We give free estimates in our service area! If you ************, we will schedule you for a *****************.
What education and/or training do you have that relates to your work?
We have licensed technicians, as well as the owner being licensed. We also have several who are licensed septic installers as well!