FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Up front pricing
- What is your typical process for working with a new customer?
Helping
- What education and/or training do you have that relates to your work?
20 year's
Pro H20
Top Pro
This pro is currently not available for Plumbing Pipe Repair
This pro is currently not available for Plumbing Pipe Repair
We know others who are. Tell us about your job and we’ll help you find the right pro.
We know others who are. Tell us about your job and we’ll help you find the right pro.
About
My focus is quality. I never cut corners and l will make sure you are 100% happy
Overview
Current Top Pro
Hired 107 times
Background checked
14 employees
14 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Pipe issues
Leaking pipes
Burst pipes
Other pipe issue
Poor draining
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.7
47 reviews
5
89%
4
2%
3
0%
2
2%
1
7%
Read reviews that mention:
Kadin S.
Nov 19, 2025
Hired on Thumbtack
I can’t recommend this pro enough. As soon as I put my request in, he responded and got to me within the hour. Thank god to because my water heater was leaking and it would’ve costed me thousands in water damage if he wasn’t able to get here as soon as he did. I would totally recommend him to anyone looking for high quality fast reliable plumbing services. They even have financing available which I took advantage of. Great rates. Thanks Kelley and True Flow Plumbing!
Details: Leaking or burst pipes or appliances • Basement • Water heater • House
Emergency Plumbing
Ericka C.
May 12, 2025
Hired on Thumbtack
Kelly saved the day!
My hot water heater busted and there was water running everywhere. Kelly was quick to respond to my inquiry, came to our home, explained the issue, and returned the next day to replace our tank.
When having a water emergency, stress and uncertainty can take over. Kelly helped turn off the source of the water problem and, again, replaced our old tank with a shiny new one. We appreciate the quick response, professionalism, and explanation of the issue and the best repair.
Details: Water heater repair • Basement • Water heater • House
Emergency Plumbing
Sam F.
Apr 4, 2025
Hired on Thumbtack
Our plumber was extremely professional and thorough. We didn’t know we had an unusual plumbing situation but he did a very good job of explaining it and offering an acceptable solution. I believe he spent more time on us than he should have but didn’t charge more for the extra time. Very pleased with this service!
Details: Less than 2 hours (Simple tasks) • Repairs • Kitchen • Plumbing • Home
Handyman
William J.
Mar 28, 2025
Hired on Thumbtack
Wonderful experience with this company. Was very informative and went to great lengths to resolve my plumbing/gas line issues. Couldn’t be happier with this choice. Will be my plumber moving forward. Book with confidence. Thank You
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Debby G.
Mar 24, 2025
Hired on Thumbtack
My commode leaked from my commode to my neighbor below. I called PH2O. They responded quickly, assessed the situation and took immediate steps to help rectify before more leakages happened. I definitely give Kelly a 5 rating. He was knowledgeable and so helpful. Highly recommend for any y you or if plumbing projects!!!!!!!!
Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • Condo/Apartment
Plumbing Drain Repair
Credentials
Background Check
Kelley Shouse