FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Up front pricing
- What is your typical process for working with a new customer?
Helping
- What education and/or training do you have that relates to your work?
20 year's
Pro H20
Top Pro
This pro is currently not available for Handyman
This pro is currently not available for Handyman
We know others who are. Tell us about your job and we’ll help you find the right pro.
We know others who are. Tell us about your job and we’ll help you find the right pro.
About
My focus is quality. I never cut corners and l will make sure you are 100% happy
Overview
Current Top Pro
Hired 78 times
Background checked
14 employees
13 years in business
Business hours
SunClosedMon10:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Project type
Repairs
Estimated hours
Less than 2 hours of work
Work focus
Plumbing
Projects and media
12 photos
Projects and media
12 photos
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.7
44 reviews
5
91%
4
2%
3
0%
2
2%
1
5%
Read reviews that mention:
Deborah D.
Jul 1, 2025
•
Hired on Thumbtack
Kelley Shouse was great! He called me minutes after I left a message, was at our home the next morning. He fixed the problem quickly and charges fees very fairly. We highly recommend!
Details: Yes, repair is urgent • No, the building is not currently flooded • Drain issues • House
Plumbing Pipe Repair
Korey B.
Jun 26, 2025
•
Hired on Thumbtack
These guys know what they're doing. Very nice and professional. Also a good price. Unclogged my main sewer drain in minutes. With no hassle.
Highly recommended.
Details: Yes, repair is urgent • Yes, the building is currently flooded • Drain issues • Part of a larger issue with the plumbing system • House
Plumbing Pipe Repair
Angie M.
Jun 4, 2025
•
Hired on Thumbtack
Very affordable and professional. Pro h2o was responsive to all of my messages. They arrived promptly on time as promised. They replaced our water heater quickly and efficiently. Very kind and great at what they do! Highly recommend!
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Ericka C.
May 12, 2025
•
Hired on Thumbtack
Kelly saved the day!
My hot water heater busted and there was water running everywhere. Kelly was quick to respond to my inquiry, came to our home, explained the issue, and returned the next day to replace our tank.
When having a water emergency, stress and uncertainty can take over. Kelly helped turn off the source of the water problem and, again, replaced our old tank with a shiny new one. We appreciate the quick response, professionalism, and explanation of the issue and the best repair.
Details: Water heater repair • Basement • Water heater • House
Emergency Plumbing
Nikole M.
Apr 25, 2025
•
Hired on Thumbtack
I had a fantastic experience with Pro H2O! They responded quickly, were very professional, and incredibly friendly. They clearly explained all my options and offered reasonable pricing for the job. They came out the next day after I contacted them to replace my outdoor water faucet, worked efficiently, and even cleaned up afterward. I highly recommend their services!
Details: Other pipe installation needs • Other plumbing installation or replacement • House
Plumbing Pipe Installation or Replacement
Credentials
Background Check
Kelley Shouse