FAQs
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Up front pricing
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Helping
- What education and/or training do you have that relates to your work?
20 year's
True Flow Services
Free service call
Drain problem
Online now
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Why this pro?
This pro has been in business for 13 years and works on pipe and drain repair projects and emergency plumbing. Customers say they’re honest, quick, and reasonably priced.
Summarized from the pro's profile. Review their profile for the latest.
About
At True Flow Services, we focus on giving you the best options that make the most sense for your home, budget, and lifestyle. We beat out bigger plumbing companies prices because we are local, family-owned, plumbers looking to help our neighbors in Northern Kentucky and Greater Cincinnati. With over 20 years of experience, you can be sure you are getting quality services with prices that won't break your bank.
Overview
Hired 206 times
Serves Florence, KY
Background checked
14 employees
14 years in business
Business hours
SunClosedMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
154 reviews
5
93%
4
1%
3
0%
2
2%
1
4%
Read reviews that mention:
Dan H.
Mar 3, 2026
Hired on Thumbtack
Jeff did a great job installing the water heater. Jeff was very professional and knowledgeable. He explained everything on what he was going to do and what he did. Also was glad to answer any questions that I had about plumbing thanks again for your professionalism and your responsiveness.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Kadin S.
Nov 19, 2025
Hired on Thumbtack
I can’t recommend this pro enough. As soon as I put my request in, he responded and got to me within the hour. Thank god to because my water heater was leaking and it would’ve costed me thousands in water damage if he wasn’t able to get here as soon as he did. I would totally recommend him to anyone looking for high quality fast reliable plumbing services. They even have financing available which I took advantage of. Great rates. Thanks Kelley and True Flow Plumbing!
Details: Leaking or burst pipes or appliances • Basement • Water heater • House
Emergency Plumbing
Korey B.
Jun 26, 2025
Hired on Thumbtack
These guys know what they're doing. Very nice and professional. Also a good price. Unclogged my main sewer drain in minutes. With no hassle.
Highly recommended.
Details: Yes, repair is urgent • Yes, the building is currently flooded • Drain issues • Part of a larger issue with the plumbing system • House
Plumbing Pipe Repair
Ericka C.
May 12, 2025
Hired on Thumbtack
Kelly saved the day!
My hot water heater busted and there was water running everywhere. Kelly was quick to respond to my inquiry, came to our home, explained the issue, and returned the next day to replace our tank.
When having a water emergency, stress and uncertainty can take over. Kelly helped turn off the source of the water problem and, again, replaced our old tank with a shiny new one. We appreciate the quick response, professionalism, and explanation of the issue and the best repair.
Details: Water heater repair • Basement • Water heater • House
Emergency Plumbing
Bill M.
4 weeks ago
Hired on Thumbtack
Brennan and his associate arrived on time scoped out my problem and took care of the issue at what I believe was the most low cost way.
Details: Yes, repair is urgent • Clogging • Slow draining • House
Plumbing Drain Repair
Credentials
Background Check
Kelley Shouse