FAQs
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Up front pricing
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Helping
- What education and/or training do you have that relates to your work?
20 year's
True Flow Services
This pro is currently not available for Water Heater Repair or Maintenance
This pro is currently not available for Water Heater Repair or Maintenance
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We know others who are. Tell us about your job and we’ll help you find the right pro.
Why this pro?
This pro has been in business for 13 years and works on pipe and drain repair projects and emergency plumbing. Customers say they’re honest, quick, and reasonably priced.
Summarized from the pro's profile. Review their profile for the latest.
About
At True Flow Services, we focus on giving you the best options that make the most sense for your home, budget, and lifestyle. We beat out bigger plumbing companies prices because we are local, family-owned, plumbers looking to help our neighbors in Northern Kentucky and Greater Cincinnati. With over 20 years of experience, you can be sure you are getting quality services with prices that won't break your bank.
Overview
Hired 239 times
Background checked
1 employee
14 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Heater services needed
Repair
Installation or replacement
Routine maintenance
Heater problems
Maintenance needed
No hot water
Water isn't hot enough
Hot water turns off during use
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
162 reviews
5
93%
4
1%
3
0%
2
2%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jinto V.
May 23, 2026
Hired on Thumbtack
Brennan and Jeremiah did a great job! Very professional, did the right diagnosis to find the cause of my water pressure and also advised on the sequence of steps to be taken. And to top it off, Jeremiah had a great sense of humor - I enjoyed the conversation.!
Details: No, repair is not urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
Dan H.
Mar 3, 2026
Hired on Thumbtack
Jeff did a great job installing the water heater. Jeff was very professional and knowledgeable. He explained everything on what he was going to do and what he did. Also was glad to answer any questions that I had about plumbing thanks again for your professionalism and your responsiveness.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
JJ K.
Mar 2, 2026
Hired on Thumbtack
The individual from True Flow came and was able to diagnose our problem and provide us with a working solution moving forward (essentially a free consultation). I reached out in the morning and they were able to come in the afternoon—really appreciate their service!
Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area unknown) • House
Plumbing Drain Repair
Bill M.
Apr 23, 2026
Hired on Thumbtack
Brennan and his associate arrived on time scoped out my problem and took care of the issue at what I believe was the most low cost way.
Details: Yes, repair is urgent • Clogging • Slow draining • House
Plumbing Drain Repair
Kadin S.
Nov 19, 2025
Hired on Thumbtack
I can’t recommend this pro enough. As soon as I put my request in, he responded and got to me within the hour. Thank god to because my water heater was leaking and it would’ve costed me thousands in water damage if he wasn’t able to get here as soon as he did. I would totally recommend him to anyone looking for high quality fast reliable plumbing services. They even have financing available which I took advantage of. Great rates. Thanks Kelley and True Flow Plumbing!
Details: Leaking or burst pipes or appliances • Basement • Water heater • House
Emergency Plumbing
Credentials
Background Check
Kelley Shouse