FAQs
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Up front pricing
- What is your typical process for working with a new customer?
Helping
- What education and/or training do you have that relates to your work?
20 year's
True Flow Services
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About
At True Flow Services, we focus on giving you the best options that make the most sense for your home, budget, and lifestyle. We beat out bigger plumbing companies prices because we are local, family-owned, plumbers looking to help our neighbors in Northern Kentucky and Greater Cincinnati. With over 20 years of experience, you can be sure you are getting quality services with prices that won't break your bank.
Overview
Hired 165 times
3 similar jobs done near you
Background checked
14 employees
14 years in business
Business hours
SunClosedMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
146 reviews
5
93%
4
2%
3
0%
2
1%
1
4%
Read reviews that mention:
Corbin z.
4 weeks ago
Hired on Thumbtack
Kelly came out fast and fixed our clogged pipe in no time. The price was very reasonable and will definitely have them back out for future projects
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • House
Plumbing Drain Repair
Dan H.
2 weeks ago
Hired on Thumbtack
Jeff did a great job installing the water heater. Jeff was very professional and knowledgeable. He explained everything on what he was going to do and what he did. Also was glad to answer any questions that I had about plumbing thanks again for your professionalism and your responsiveness.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Kadin S.
Nov 19, 2025
Hired on Thumbtack
I can’t recommend this pro enough. As soon as I put my request in, he responded and got to me within the hour. Thank god to because my water heater was leaking and it would’ve costed me thousands in water damage if he wasn’t able to get here as soon as he did. I would totally recommend him to anyone looking for high quality fast reliable plumbing services. They even have financing available which I took advantage of. Great rates. Thanks Kelley and True Flow Plumbing!
Details: Leaking or burst pipes or appliances • Basement • Water heater • House
Emergency Plumbing
Ericka C.
May 12, 2025
Hired on Thumbtack
Kelly saved the day!
My hot water heater busted and there was water running everywhere. Kelly was quick to respond to my inquiry, came to our home, explained the issue, and returned the next day to replace our tank.
When having a water emergency, stress and uncertainty can take over. Kelly helped turn off the source of the water problem and, again, replaced our old tank with a shiny new one. We appreciate the quick response, professionalism, and explanation of the issue and the best repair.
Details: Water heater repair • Basement • Water heater • House
Emergency Plumbing
Sam F.
Apr 4, 2025
Hired on Thumbtack
Our plumber was extremely professional and thorough. We didn’t know we had an unusual plumbing situation but he did a very good job of explaining it and offering an acceptable solution. I believe he spent more time on us than he should have but didn’t charge more for the extra time. Very pleased with this service!
Details: Less than 2 hours (Simple tasks) • Repairs • Kitchen • Plumbing • Home
Handyman
Credentials
Background Check
Kelley Shouse