EDR

Offers remote services

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Offers remote services

Discounts available

$250/service call

(waived if hired)

$250/service call

(waived if hired)

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Introduction: We are a family owned and operated water damage restoration company, we are IICRC certified master restorers IICRC#7339624. We are local licensed bonded and insured. Leaking pipes, burst sewer lines, and natural disasters can often leave your home severely water damaged. If your property is affected by water damage, it’s critical to identify the cause and act quickly to avoid further destruction. Household water damage can be very stressful to deal with, especially when it leads to more problems down the line. While these repairs often require the help of professionals, there are a few DIY steps you can follow to help limit the damage where possible. What Does Water Damage Affect? Water is critical to life, but it can also destroy everything in its path – leaving you with a huge mess to clean up. As a homeowner, it is important to understand what areas water can seriously damage within your home. To be safe, always inspect the following locations for damage: * Drywall * Plaster * Insulation * Wood * Framing * Floor coverings * Electrical wiring * Pipes * Appliances * HVAC As you can see, water can wreak havoc on your home’s foundation and quickly wrack up a hefty restoration bill if left unattended. It’s therefore important to act swiftly before the damage becomes worse. What to Consider Before Water Damage Restoration? To determine whether you will clean up the area yourself or hire water damage restoration experts, the first thing you want to do is to evaluate the situation and consider a few of the following factors: Water Volume If your home is experiencing a small or moderate amount of water, you can typically manage it on your own if you have the proper tools. However, if there is significant flooding that is not going away despite your efforts, it might be best to call a professional. If your neighborhood is recovering from a natural disaster or large flood, and your home has suffered significant damage, it may not be the time for a DIY project. Follow the instructions from your local disaster relief authorities and leave these repairs to the experts. Source of Damage Before you dive into water damage restoration, you need to discover where the water is coming from. There are three types of water you need to look out for when you have a flooding issue in your home. 1. Clean water: From rain or leaky pipes, this water does not contain harmful chemicals and is safe to handle yourself. 2. Gray water: Leaking from appliances like your dishwasher, toilet, or washing machine gray water may be slightly contaminated. With the proper precautions, you can clean this yourself. 3. Blackwater: The most harmful type of water, blackwater comes from the sewer or flooding from a nearby water source such as a river. It often contains health hazards and is unsafe to handle. Damage Level Lastly, you’ll want to assess the level of damage. Light damage can often be handled by the homeowner, however, significant damage can be hazardous and dangerous to repair without the help of a professional. For example, if flooding on an upper level has seeped through the floor onto the ceiling, the damage is beyond your ability to safely restore. 5 DIY Water Damage Restoration Tips for Your Home Now that you have properly assessed the situation, consider these water damage restoration tips to ensure repairs are done quickly. It is important to note that wet materials begin to develop mold after 24 hours, so you don’t have time to wait! 1.Disconnect Outlets The first thing to do when you discover water damage in your home is to unplug all electronics immediately. While you may not see the severity of the water damage just yet, it’s important to be cautious around appliances and gas lines. Using this equipment despite the situation could cause electrical shocks or even explosions. 2. Inspect Mold Certain mold strains are toxic to humans and pose serious health risks. Most of the time, mold can spread quickly once it infests an area, so it is in your best interest to inspect for growth to avoid any health hazards. For small issues, you can cut out the affected area, bag it, and dispose of it immediately. However, with serious mold infestations, you need to shut down any airflow to stop contamination and then call a mold remediation service. Oftentimes, mold can appear inside the walls or floors, so it’s important that this inspection is ongoing throughout the restoration. 3. Dry Water Out Before more damage occurs, you need to eliminate all moisture and dry out the affected areas. You can use fans or a large-capacity dehumidifier to circulate air and dry out the carpet, wood, and other surrounding materials. While this won’t prevent mold growth altogether, properly drying out the area will help lessen the damage. 4. Remove Damaged Materials If your porous materials, like insulation or carpet, are soaked with water, you need to dispose of them immediately to avoid mildew. It is important to focus on the ceiling and floors first. This means unsealed cement, drywall, and wood need to be addressed and replaced so the home’s structure can support water damage repair. 5. Disinfect Remaining Areas Call a Professional for Your Water Damage Restoration While water damage can be very stressful for homeowners, it is possible to restore your home back to normal with the right steps. When taking on your own restoration, it’s important to properly assess the situation before moving forward to avoid any health hazards. If you’re looking for guidance or believe the damage is beyond what you can handle, it’s always a good idea to leave water damage restoration to the professionals –

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Serves Georgetown, KY

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4 employees

15 years in business

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Water damage restoration and cleanup company
Water Damage Cleanup and Restoration

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

5 reviews

100%

James H.

Sep 5, 2022

Basement was flooded with floodwaters. They had it cleaned and dried out in no time. They educated me about every step along the way and forever great full.

Shatasha G.

Sep 17, 2022

I HIGHLY RECOMMEND EXPRESS DAMAGE RESTORATION FOR ANYTHING TO DO WITH ANY KIND OF WATER DAMAGE, FIRE, SMOKE DAMAGE, MOLD GROWTH OR SEWAGE CLEANUP etc. I Had water damage that caused mold growth in the basement I called Servpro first to come and check it out and well let's just say I'll never call Servpro again if I ever was yo have water damage fire damage, smoke damage or mold growth again!!!! Anyway, 2 Restoration company's came out, I finally find out that yes there is mold growing in my basement and has been growing for quiet sometime as you can see in the pictures I posted below. THANK YOU EXPRESS DAMAGE RESTORATION FOR DOING YOUR JOB RIGHT AND ACTUALLY CARING ABOUT YOUR CUSTOMERS HEALTH... Yall did an amazing job at making my home mold free. We greatly appreciate you..

Howard M.

Jul 24, 2021

My finished basement was covered in mold. I tried everything to no avail. I filed a insurance claim and these guys took care of the rest. I had even tried to pay the big green company out of pocket and it still came back. These guys walked me through the process of what they had to do and kept me up to date. They handled everything with the insurance which took a real burden off me. Can’t say enough about Express Damage Restoration and all their guys. True professionals.

EDR's reply

Thank you very much visit our site www.waterdamage24hrs.business.site

Jay H.

Jul 24, 2021

If your looking for a water damage restoration company in Lexington Ky, you can’t go wrong with Express Damage Restoration of Ky. Best water damage restoration company around!

EDR's reply

Thank you so much! Www.waterdamage24hrs.business.site

Grace S.

Jul 24, 2021

Very fast response time, communicated throughout the entire process, kept me informed, and were very professional.

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Jason Hunter

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The Water Restoration Process After a water damage event such as water heater or flood damage, a fast response in starting the restoration is critical. Water restoration is a five-step process that starts with an inspection and ends with your home completely restored to its previous state. Every step of the process serves an important purpose, ensuring that all water and contaminants are properly removed. Water Damage Restoration Steps 1. Inspection and Assessment 2. Water Removal 3. Drying and Dehumidifying 4. Cleaning and Sanitizing 5. Restoration and Repair Every step of the process serves an important purpose, ensuring that all water and contaminants are properly removed. Water Restoration Steps in Detail Step 1: Inspection and Assessment Restoration companies perform a thorough damage assessment of the location of the damage. During this inspection, a water restoration specialist will make assessments to categorize and classify the damage that has occurred Water restoration experts will check the materials’ porosity in the impacted area to determine how much water absorption has occurred. Moisture detectors, including hygrometers and moisture scourers, will measure the level of damage and estimate the amount of work required. Based on the findings, they will rate the damage from Class 1 to 4. Water damage inspectors will also identify the water source to ensure the water has stopped and determine the contamination level of the water. The water will then be rated Category 1, 2 or 3. After an inspection has occurred, the water restoration company will tell you the approximate time and costs required to restore your home, as well as payment options. Step 2: Water Removal The next step in the restoration process is to remove standing water via water extraction. Standing water can deteriorate and continue to damage your home, so all it must be removed as quickly as possible. Water extraction is especially important when dealing with a flooded basement as standing water in the basement leads to severe mold growth. Water restoration companies use extractors to remove water during the extraction process. These high-powered pumps and vacuums are designed to absorb all standing and surface water from your home quickly. Several different types of extractors may be used to remove water, including: * Submersible pumps * Truck-mounted vacuums * Portable wet/dry vacuums. After the standing water is extracted, additional inspections may occur to determine the remaining moisture levels and identify whether the carpeting or hardwood floors need to be removed. Step 3: Drying and Dehumidifying After the water is physically extracted from the home, restoration companies begin the dehumidification and drying process. Industrial quality air movers and dehumidifiers are used to dry out any materials that still contain water or were too challenging to access during extraction. At this stage, your home may look dry, but some materials can be wet to the touch. If left alone, these materials may suffer further damage such as warping, breaking or growing mold. Water restoration companies prevent this by completely drying and dehumidifying the impacted area. Throughout this stage, water remediation specialists monitor moisture levels in the walls and floors of the affected areas to determine when your home is dry so that professional cleaning can begin. Step 4: Cleaning and Sanitizing Thorough, professional cleaning is a required step in all home restoration projects. At the same time, restoration companies work to preserve as much of your personal property as possible. Cleaning should always be performed by experts trained in the safety and sanitization requirements of water-damaged homes. Cleaning may take many forms, including: * Spray and wipe cleaning * Dry cleaning * Wet cleaning Restoration professionals may also use foam, abrasive or immersion cleaning techniques to ensure every item is cleaned as thoroughly as possible. This step may also involve mold remediation as necessary. Experts have specialized personal protective equipment (PPE) for cleaning potentially hazardous materials, including N-96 respirators, protective gloves and waterproof clothing. At this stage, restoration specialists also dispose of any damaged materials that were removed during the cleaning phase. Step 5: Complete Restoration The final step of the restoration process is restoration. During the restoration, specialists return your home to the state it was in before the damage occurred. Any materials that were permanently damaged or removed will now be fixed or replaced. Restoration projects may be simple or extensive, depending on the amount of permanent damage that occurred. In some cases, restoration can require relatively simple repairs, such as In others, restoration work is extensive and will require complete reconstruction on parts of your home. Restoration vs Mitigation Restoration and mitigation refer to two separate services provided after a water incident occurs. While water mitigation focuses on prevention, water restoration deals with damage. Water mitigation services are used to prevent further damage from occurring in the first place. A water mitigation company will focus on removing your belongings from the water source and preventing future damage. Water damage restoration is performed after the damage has already occurred and is usually an emergency service. During the restoration, specialists repair or replace materials that were destroyed, and return the home to its former state. Water Removal and Water Extraction Other terms, like water removal and water extraction, refer to the process during which water is removed from the home and belongings. Water removal and extraction often occur between or alongside mitigation and restoration services. While most homes require water mitigation, removal and restoration services, that’s not always the case. For example, a small, temporary water leak that is mitigated within 24-48 hours may not require water restoration services, as mold isn’t likely to grow within that timeframe. Depending on the source of the flood damage usually will determine whether or not your water loss is covered by your homeowners insurance. Most policies only cover those incidents that occur due to a malfunction within the home. If it’s the case that heavy rains have leaked water into your flooded basement, that is usually not covered under most traditional homeonwers insurance policies. For these types of events, there are flood insurance policies that can be obtained. But in any event, flood damage is a serious issue for your home or office. Standing water causes great damage to the structure itself, as well as the items within the home or office. The longer water sits within your property, the greater the damage and the more likely you are to experience mold growth and other serious issues. So if you’ve experienced flood damage, it’s important to choose a water damage restoration company that is licensed, insured & certified to perform the work required to get your property back to its pre-loss state. Many companies say they do flood cleanup work but only accredited restoration companies utilize the proper techniques & equipment to extract any water and restore your property correctly. This includes taking protective measures to ensure there is no future mold growth and working directly with your insurance company should it be necessary to involve them. All flood damage companies should be willing to provide you with a free estimate for any work that needs to be performed, so while they’re at your property, make sure to ask for references and get a good sense for the quality of work they perform. We offer 24/7 emergency response time for your residential or commercial water damage restoration needs. Each technician is insurance approved and stands behind their work with a 100% customer satisfaction guarantee meaning you can feel c
What is your typical process for working with a new customer?
The Water Restoration Process After a water damage event such as water heater or flood damage, a fast response in starting the restoration is critical. Water restoration is a five-step process that starts with an inspection and ends with your home completely restored to its previous state. Every step of the process serves an important purpose, ensuring that all water and contaminants are properly removed. Water Damage Restoration Steps 1. Inspection and Assessment 2. Water Removal 3. Drying and Dehumidifying 4. Cleaning and Sanitizing 5. Restoration and Repair Every step of the process serves an important purpose, ensuring that all water and contaminants are properly removed. Water Restoration Steps in Detail Step 1: Inspection and Assessment Restoration companies perform a thorough damage assessment of the location of the damage. During this inspection, a water restoration specialist will make assessments to categorize and classify the damage that has occurred Water restoration experts will check the materials’ porosity in the impacted area to determine how much water absorption has occurred. Moisture detectors, including hygrometers and moisture scourers, will measure the level of damage and estimate the amount of work required. Based on the findings, they will rate the damage from Class 1 to 4. Water damage inspectors will also identify the water source to ensure the water has stopped and determine the contamination level of the water. The water will then be rated Category 1, 2 or 3. After an inspection has occurred, the water restoration company will tell you the approximate time and costs required to restore your home, as well as payment options. Step 2: Water Removal The next step in the restoration process is to remove standing water via water extraction. Standing water can deteriorate and continue to damage your home, so all it must be removed as quickly as possible. Water extraction is especially important when dealing with a flooded basement as standing water in the basement leads to severe mold growth. Water restoration companies use extractors to remove water during the extraction process. These high-powered pumps and vacuums are designed to absorb all standing and surface water from your home quickly. Several different types of extractors may be used to remove water, including: * Submersible pumps * Truck-mounted vacuums * Portable wet/dry vacuums. After the standing water is extracted, additional inspections may occur to determine the remaining moisture levels and identify whether the carpeting or hardwood floors need to be removed. Step 3: Drying and Dehumidifying After the water is physically extracted from the home, restoration companies begin the dehumidification and drying process. Industrial quality air movers and dehumidifiers are used to dry out any materials that still contain water or were too challenging to access during extraction. At this stage, your home may look dry, but some materials can be wet to the touch. If left alone, these materials may suffer further damage such as warping, breaking or growing mold. Water restoration companies prevent this by completely drying and dehumidifying the impacted area. Throughout this stage, water remediation specialists monitor moisture levels in the walls and floors of the affected areas to determine when your home is dry so that professional cleaning can begin. Step 4: Cleaning and Sanitizing Thorough, professional cleaning is a required step in all home restoration projects. At the same time, restoration companies work to preserve as much of your personal property as possible. Cleaning should always be performed by experts trained in the safety and sanitization requirements of water-damaged homes. Cleaning may take many forms, including: * Spray and wipe cleaning * Dry cleaning * Wet cleaning Restoration professionals may also use foam, abrasive or immersion cleaning techniques to ensure every item is cleaned as thoroughly as possible. This step may also involve mold remediation as necessary. Experts have specialized personal protective equipment (PPE) for cleaning potentially hazardous materials, including N-96 respirators, protective gloves and waterproof clothing. At this stage, restoration specialists also dispose of any damaged materials that were removed during the cleaning phase. Step 5: Complete Restoration The final step of the restoration process is restoration. During the restoration, specialists return your home to the state it was in before the damage occurred. Any materials that were permanently damaged or removed will now be fixed or replaced. Restoration projects may be simple or extensive, depending on the amount of permanent damage that occurred. In some cases, restoration can require relatively simple repairs, such as In others, restoration work is extensive and will require complete reconstruction on parts of your home. Restoration vs Mitigation Restoration and mitigation refer to two separate services provided after a water incident occurs. While water mitigation focuses on prevention, water restoration deals with damage. Water mitigation services are used to prevent further damage from occurring in the first place. A water mitigation company will focus on removing your belongings from the water source and preventing future damage. Water damage restoration is performed after the damage has already occurred and is usually an emergency service. During the restoration, specialists repair or replace materials that were destroyed, and return the home to its former state. Water Removal and Water Extraction Other terms, like water removal and water extraction, refer to the process during which water is removed from the home and belongings. Water removal and extraction often occur between or alongside mitigation and restoration services. While most homes require water mitigation, removal and restoration services, that’s not always the case. For example, a small, temporary water leak that is mitigated within 24-48 hours may not require water restoration services, as mold isn’t likely to grow within that timeframe. Depending on the source of the flood damage usually will determine whether or not your water loss is covered by your homeowners insurance. Most policies only cover those incidents that occur due to a malfunction within the home. If it’s the case that heavy rains have leaked water into your flooded basement, that is usually not covered under most traditional homeonwers insurance policies. For these types of events, there are flood insurance policies that can be obtained. But in any event, flood damage is a serious issue for your home or office. Standing water causes great damage to the structure itself, as well as the items within the home or office. The longer water sits within your property, the greater the damage and the more likely you are to experience mold growth and other serious issues. So if you’ve experienced flood damage, it’s important to choose a water damage restoration company that is licensed, insured & certified to perform the work required to get your property back to its pre-loss state. Many companies say they do flood cleanup work but only accredited restoration companies utilize the proper techniques & equipment to extract any water and restore your property correctly. This includes taking protective measures to ensure there is no future mold growth and working directly with your insurance company should it be necessary to involve them. All flood damage companies should be willing to provide you with a free estimate for any work that needs to be performed, so while they’re at your property, make sure to ask for references and get a good sense for the quality of work they perform. We offer 24/7 emergency response time for your residential or commercial water damage restoration needs. Each technician is insurance approved and stands behind their work with a 100% customer satisfaction guarantee meaning you can feel c
What education and/or training do you have that relates to your work?
The Water Restoration Process After a water damage event such as water heater or flood damage, a fast response in starting the restoration is critical. Water restoration is a five-step process that starts with an inspection and ends with your home completely restored to its previous state. Every step of the process serves an important purpose, ensuring that all water and contaminants are properly removed. Water Damage Restoration Steps 1. Inspection and Assessment 2. Water Removal 3. Drying and Dehumidifying 4. Cleaning and Sanitizing 5. Restoration and Repair Every step of the process serves an important purpose, ensuring that all water and contaminants are properly removed. Water Restoration Steps in Detail Step 1: Inspection and Assessment Restoration companies perform a thorough damage assessment of the location of the damage. During this inspection, a water restoration specialist will make assessments to categorize and classify the damage that has occurred Water restoration experts will check the materials’ porosity in the impacted area to determine how much water absorption has occurred. Moisture detectors, including hygrometers and moisture scourers, will measure the level of damage and estimate the amount of work required. Based on the findings, they will rate the damage from Class 1 to 4. Water damage inspectors will also identify the water source to ensure the water has stopped and determine the contamination level of the water. The water will then be rated Category 1, 2 or 3. After an inspection has occurred, the water restoration company will tell you the approximate time and costs required to restore your home, as well as payment options. Step 2: Water Removal The next step in the restoration process is to remove standing water via water extraction. Standing water can deteriorate and continue to damage your home, so all it must be removed as quickly as possible. Water extraction is especially important when dealing with a flooded basement as standing water in the basement leads to severe mold growth. Water restoration companies use extractors to remove water during the extraction process. These high-powered pumps and vacuums are designed to absorb all standing and surface water from your home quickly. Several different types of extractors may be used to remove water, including: * Submersible pumps * Truck-mounted vacuums * Portable wet/dry vacuums. After the standing water is extracted, additional inspections may occur to determine the remaining moisture levels and identify whether the carpeting or hardwood floors need to be removed. Step 3: Drying and Dehumidifying After the water is physically extracted from the home, restoration companies begin the dehumidification and drying process. Industrial quality air movers and dehumidifiers are used to dry out any materials that still contain water or were too challenging to access during extraction. At this stage, your home may look dry, but some materials can be wet to the touch. If left alone, these materials may suffer further damage such as warping, breaking or growing mold. Water restoration companies prevent this by completely drying and dehumidifying the impacted area. Throughout this stage, water remediation specialists monitor moisture levels in the walls and floors of the affected areas to determine when your home is dry so that professional cleaning can begin. Step 4: Cleaning and Sanitizing Thorough, professional cleaning is a required step in all home restoration projects. At the same time, restoration companies work to preserve as much of your personal property as possible. Cleaning should always be performed by experts trained in the safety and sanitization requirements of water-damaged homes. Cleaning may take many forms, including: * Spray and wipe cleaning * Dry cleaning * Wet cleaning Restoration professionals may also use foam, abrasive or immersion cleaning techniques to ensure every item is cleaned as thoroughly as possible. This step may also involve mold remediation as necessary. Experts have specialized personal protective equipment (PPE) for cleaning potentially hazardous materials, including N-96 respirators, protective gloves and waterproof clothing. At this stage, restoration specialists also dispose of any damaged materials that were removed during the cleaning phase. Step 5: Complete Restoration The final step of the restoration process is restoration. During the restoration, specialists return your home to the state it was in before the damage occurred. Any materials that were permanently damaged or removed will now be fixed or replaced. Restoration projects may be simple or extensive, depending on the amount of permanent damage that occurred. In some cases, restoration can require relatively simple repairs, such as In others, restoration work is extensive and will require complete reconstruction on parts of your home. Restoration vs Mitigation Restoration and mitigation refer to two separate services provided after a water incident occurs. While water mitigation focuses on prevention, water restoration deals with damage. Water mitigation services are used to prevent further damage from occurring in the first place. A water mitigation company will focus on removing your belongings from the water source and preventing future damage. Water damage restoration is performed after the damage has already occurred and is usually an emergency service. During the restoration, specialists repair or replace materials that were destroyed, and return the home to its former state. Water Removal and Water Extraction Other terms, like water removal and water extraction, refer to the process during which water is removed from the home and belongings. Water removal and extraction often occur between or alongside mitigation and restoration services. While most homes require water mitigation, removal and restoration services, that’s not always the case. For example, a small, temporary water leak that is mitigated within 24-48 hours may not require water restoration services, as mold isn’t likely to grow within that timeframe. Depending on the source of the flood damage usually will determine whether or not your water loss is covered by your homeowners insurance. Most policies only cover those incidents that occur due to a malfunction within the home. If it’s the case that heavy rains have leaked water into your flooded basement, that is usually not covered under most traditional homeonwers insurance policies. For these types of events, there are flood insurance policies that can be obtained. But in any event, flood damage is a serious issue for your home or office. Standing water causes great damage to the structure itself, as well as the items within the home or office. The longer water sits within your property, the greater the damage and the more likely you are to experience mold growth and other serious issues. So if you’ve experienced flood damage, it’s important to choose a water damage restoration company that is licensed, insured & certified to perform the work required to get your property back to its pre-loss state. Many companies say they do flood cleanup work but only accredited restoration companies utilize the proper techniques & equipment to extract any water and restore your property correctly. This includes taking protective measures to ensure there is no future mold growth and working directly with your insurance company should it be necessary to involve them. All flood damage companies should be willing to provide you with a free estimate for any work that needs to be performed, so while they’re at your property, make sure to ask for references and get a good sense for the quality of work they perform. We offer 24/7 emergency response time for your residential or commercial water damage restoration needs. Each technician is insurance approved and stands behind their work with a 100% customer satisfaction guarantee meaning you can feel c