FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There’s usually a service call fee required upon arrival for a diagnosis. This is to compensate the plumbers time and travel in case the customer wants a second opinion or doesn’t want to hire the plumber.
- What is your typical process for working with a new customer?
Obtaining information such as name, address, and the issues the customer is experiencing. Scheduling and confirmation afterwards
- What education and/or training do you have that relates to your work?
5 years of combined classroom and on the job training