FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Due to the different materials and styles of floors it is only fair to the customer that we do a free demo and estimate to determine the proper expectation and price.
- What is your typical process for working with a new customer?
Once contacted by a potential customer we offer to do a free demonstration at the home or business. This demo allows for a proper expectation so the customer can see the results on their own floor! We then will measure the area to be cleaned and provide a free estimate. If the customer is pleased with the results we can move forward with the job or schedule another time that is convenient for the customer to complete the job.
- What education and/or training do you have that relates to your work?
Integrity Floor Care cleaning technicians are factory certified in advanced multi surface cleaning methods from The Masters Touch facility in Phoenix, AZ. Our background in various customer service industries has allowed us to understand a customers needs and concerns and offer 100% customer satisfaction.