FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple and transparent with flat-fee rates. That means you know exactly what you’re paying upfront—no surprises, hourly charges, or hidden fees. Our flat fees cover the full service from start to finish, and we also provide clear quotes before any work begins so you can make the best decision for your budget. If you’re booking multiple services or have ongoing needs, we can also offer bundle pricing or repeat–customer discounts. Just ask!
- What is your typical process for working with a new customer?
At Doublejay Assemblies, we keep the entire process simple, professional, and hassle-free: 1. Initial Contact You reach out with the details of the item(s) you need assembled. We ask a few quick questions so we fully understand the job. 2. Flat-Fee Quote We provide a clear flat-fee rate based on the items being assembled—no hourly charges and no hidden fees. You’ll always know the full price upfront. 3. Scheduling the Appointment Once you approve the quote, we schedule your assembly at a time that works best for you. 4. Professional Assembly Our technician arrives on time, completes the assembly efficiently, and makes sure everything is sturdy, level, and properly set up. 5. Quality Check & Walkthrough Before we leave, we double-check all work and walk you through the finished product to make sure you're 100% satisfied. 6. Post-Service Support We follow up to ensure everything is still working perfectly and to assist you with any additional items you may want assembled.
- What education and/or training do you have that relates to your work?
What education and/or training do you have that relates to your work? At Doublejay Assemblies, our technicians are trained in a wide range of residential and commercial assembly standards. Our experience includes hands-on training with major brands such as IKEA, Wayfair, Amazon, Walmart, and high-end furniture manufacturers. We are skilled in reading detailed instructions, understanding hardware systems, and ensuring every build is safe, level, and properly secured. We also have practical experience in: Furniture assembly (indoor & outdoor) Fitness equipment setup TV mounting and wall installations Gazebos, sheds, and large outdoor structures Safety anchoring for children’s furniture Tool handling and proper installation techniques Our background combines real-world experience, industry training, and a commitment to delivering reliable, professional results on every job.